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Open Discussion (3/13/01)
4:29 pm:<LS_Chad> Hello Reggie
4:29 pm:<Mike> Hello Reggie. Welcome to #Linnsoft. :)
4:29 pm:<Reggie> Hey Chad, hi all
4:29 pm:<LS_Chad> Custom Profile memory leak has been fixed!
4:30 pm:<Mike> great
4:30 pm:<Reggie> Got your email today Chad, this is great news!
4:30 pm:<Mike> any possibility when dragging hor ref lien that the text above cursor and the box label update live
4:30 pm:<LS_Bill> maybe
4:30 pm:<Mike> get sore neck looking up at top menu bar all the time
4:30 pm:<LS_Bill> we've got crosshairs doing that now for 4.8.6
4:31 pm:<Reggie> When will you post the update, Chad?
4:31 pm:<LS_Bill> maybe use same technique for horizontal ref lines
4:31 pm:<LS_Chad> Probably next week Reggie
4:31 pm:<Reggie> Can't wait
4:31 pm:<LS_Chad> Yes...Bill has crosshairs showing the date/time and price right on the crosshair lines now
4:32 pm:<Reggie> Did anyone else have problems installing 4.8.5? I couldn't log into Qfeed with it, so I went back to 4.8.4
4:33 pm:<LS_Bill> how many symbols are marked intra-day in your qfeed version?
4:33 pm:<Reggie> 203
4:34 pm:<LS_Bill> it takes a long time to log in now since it is now creating 203 "watch" objects, we aren't doing that in 4.8.4
4:34 pm:<LS_Bill> how long is you wait when trying to login
4:40 pm:<LS_Chad_QFeed> Reggie..I'm on QFeed here with 290 Intraday
4:41 pm:<LS_Chad_QFeed> When I connected....it did take control for a while and not let me click....for about a minute....
4:41 pm:<LS_Chad_QFeed> but eventually gave me control back....
4:41 pm:<LS_Bill> the startup process does take a bit longer now when connecting to qfeed in 4.8.5. If you wait it out, the program will connect.
4:41 pm:<Reggie> Maybe I didn't give it enough time. I'll try again tonight
4:42 pm:<LS_Chad_QFeed> Yea...shouldn't take too long...but maybe 30 seconds to a minute
4:42 pm:<LS_Chad_QFeed> for that many symbols
4:42 pm:<Merlin321> the qfeed people getting hell in #qcharts room for the outages
4:43 pm:<Reggie> They deserve it. They go down too often
4:44 pm:<LS_Bill> in 4.8.5 dragging hi/lo alarm reference lines adjusts the alarm levels
4:44 pm:<LS_Bill> make that 4.8.6, next release
4:44 pm:<LS_Bill> we have also made time and sales windows (view/edit windows) sortable by any column
4:45 pm:<LS_Bill> this will make it a snap to sort for out of range data values, e.g. to correct/delete a bad tick
4:45 pm:<LS_Bill> you can also sort by tick volume to quickly see the big block trades
4:46 pm:<Reggie> I always have problems editing bad ticks intraday. Is this normal?
4:47 pm:<LS_Bill> we have also added a printing font preference for quote page preferences
4:47 pm:<LS_Bill> the biggest problem is finding them, a needle in the haystack problem. with the sorting feature in time and sales deleting them will be easier
4:48 pm:<John0> any plans for an equivolume candle stick function
4:49 pm:<LS_Bill> no plans to do equivolume at present
4:49 pm:<mark_king> Hi. I'd like to know when/if IRT will have trading capabilities for
myTrack service.
4:49 pm:<Reggie> Yes, that sounds like a great feature. But will I be able to delete them in real time, before the session is posted?
4:50 pm:<LS_Bill> the ball is in myTrack's court. I/RT is ready, we just need them to certify our application and make a few minor changes on their end
4:50 pm:<LS_Bill> right now, simulated trading window is present in our
myTrack version, have you used it?
4:51 pm:<mark_king> I did. Works pretty good, thanks. Sometimes though I receive errors from myTrack...
4:51 pm:<LS_Bill> mark, do you have a myTrack trading account already?
4:51 pm:<mark_king> yeah :-)
4:52 pm:<LS_Bill> you can see open positions in I/RT trading windows, but only simulated trading orders can be submitted until we get the okay from
myTrack.
4:52 pm:<LS_Bill> what errors have you encountered? That's one of the reasons we have released this in simulated mode, to get any wrinkles out before going with real $ trading
4:53 pm:<LS_Bill> Reggie, tick data editing and deletion should be effective at all times, open session or not.
4:53 pm:<mark_king> unrecognized response from myTrack, errors 5 , 6, 9, 10
4:55 pm:<LS_Bill> thanks mark, 5, 6, 9, 10 are not expected by Investor/RT. I will look into these. Do you get these when you are using I/RT simulated trading?
4:55 pm:<LS_Bill> or do they happen while you are trading with myTrack software with Investor/RT running?
4:57 pm:<mark_king> Actually, I'm using the IRT trading interface to check the status of my orders, which is better than browser.
Those errors happen when I click on positions, account summary, open orders tabs, or click the refresh button
4:57 pm:<mark_king> I'm on Macintosh, and there's no myTrack software for that platform...
4:58 pm:<LS_Bill> oh, I see!
4:58 pm:<LS_Bill> our first mac trader for myTrack!
4:58 pm:<mark_king> lol
4:58 pm:<mark_king> It takes courage... :)
4:59 pm:<LS_Bill> we are very excited to be on the verge of offering the only direct access (non browser) trading software for Macintosh.
4:59 pm:<mark_king> Is there any email address where I could send bug
reports?
5 pm:<LS_Bill> send to support@linnsoft.com
5 pm:<LS_Bill> your help is appreciated.
5:01 pm:<TobyZ> hi y'all
5:01 pm:<mark_king> Hey, no problem, that's an awesome piece of software you guys are making. I only wish it was a little more daytrader friendly...
5:03 pm:<TobyZ> Doesn't look too busy here today
5:03 pm:<LS_Bill> tell us what you would like to see to make it more daytrader friendly...
5:03 pm:<LS_Bill> hi toby
5:03 pm:<TobyZ> hi Bill
5:04 pm:<mark_king> Level II windows, Time and sales, etc...
5:04 pm:<LS_Bill> right-click on a ticker and choose Level II
5:05 pm:<LS_Bill> right-click on a ticker and choose time and sales
5:05 pm:<LS_Bill> or do you want to see these two window types integrated?
5:05 pm:<mark_king> that would be nice
5:05 pm:<LS_Bill> you can create a "Level II Layout" and brings up both windows side-by side
5:05 pm:<LS_Chad> You have to activate your myTrack account for Level II in order to use it in Investor/RT...
5:06 pm:<LS_Chad> unless you have the Platinum plan
5:06 pm:<mark_king> I also think that T&S window could be a simple text window, instead of
spreadsheet
5:06 pm:<TobyZ> Quick Question: My alarm Ref Line TIs are fractional; is there some place to change them all to decimal or do I have to do that chart by chart?
5:06 pm:<John0> a price oscillator would help crossover fans pick transition points, that could easily be incorporated in scans also
5:06 pm:<LS_Bill> how could it be a text window?
5:07 pm:<mark_king> Bill, I can create a layout, but then T&S window doesn't display any data
5:07 pm:<LS_Bill> the reference lines have a "rounding" option that sets the fractional or decimal state
5:08 pm:<LS_Bill> mark you have to activate your myTrack account, go to chat and type in
5:08 pm:<LS_Bill> /feature dlevel2 enable
5:08 pm:<mark_king> I have Platinum service with Level II enabled.
5:08 pm:<mark_king> what I meant was...
5:08 pm:<mark_king> I can save both Level II and T&S window in layout
5:09 pm:<mark_king> this is a great feature
5:09 pm:<mark_king> except
5:09 pm:<mark_king> when I open that layout T&S doesn't update the incoming data
5:09 pm:<mark_king> I mean, the window is there
5:09 pm:<mark_king> with the old data, but nothing new is displayed
5:10 pm:<LS_Bill> hmmm. it should. T&S window is designed to update ONLY when it is scrolled to the bottom.
5:10 pm:<LS_Bill> make sure that the window is sized big enough so that the entire bottom row is visible.
5:10 pm:<mark_king> hmmm...
5:10 pm:<mark_king> that's what I meant - daytrader friendly lol :-)
5:10 pm:<LS_Bill> If it is not completely visible I/RT will not auto scroll new ticks. This is a bit tricky I know.
5:11 pm:<TobyZ> I see the 'rounding option', Bill. I have it set 'fraction' on my charts. I wanted to know if there's a universal override somewhere of if I have to adjust all Ref Lines individually
5:11 pm:<LS_Bill> originally the TS window was ALWAYS scrolling. Daytraders complained that they couldn't scroll backward in time to review prior trades
5:11 pm:<LS_Chad> I think you'll have to adjust each individually Toby
5:11 pm:<LS_Bill> so we changed it to be more daytrader friendly. :-)
5:12 pm:<TobyZ> I suspected so, Chad
5:12 pm:<Reggie> Sometimes I find myself fumbling a bit when I'm trading to switch between different windows. Since there can't be a "virtrtual" screen, it would be nice if the keys that scroll through specific windows could be completely customized.
5:12 pm:<LS_Bill> once you fix the layout it should open a begin scrolling immediately.
5:13 pm:<LS_Chad> Reggie..you know about the "Send to Back" and "Next Window", "Last Window" shortcut keys, right?
5:13 pm:<mark_king> could there be a way to create a window with Level II, and T&S, where you could choose what columns to display? Like eSignal for example? A simple, one click approach to life :-)
5:14 pm:<mark_king> I know I'm being a pain in the neck a little but here's why:
5:14 pm:<Reggie> So as well as a key for switching between quote pages or traditional charts, one which could switch between user specified windows by name.
5:14 pm:<LS_Bill> yes, mark, I was thinking about this today. I like the way esignal shows the t&s off to the size of the level 2
5:15 pm:<mark_king> I want to trade a X stock, right? so I prepare a chart, Level II, T&S, etc
5:15 pm:<LS_Bill> off to the side
5:15 pm:<mark_king> I might trade that stock for an hour, then I want to
swhich to another one *fast*
5:16 pm:<mark_king> sorry about he typos
5:16 pm:<mark_king> SO, here's what I have to do:
5:16 pm:<LS_Bill> multilink command will switch charts, level 2, but not t&s. this needs to be done I agree
5:16 pm:<Reggie> Yes Chad, these help, but more specific control would really speed things up
5:17 pm:<LS_Chad> Reggie...would you want specific shortcut keys to bring specific windows to the front?
5:18 pm:<mark_king> I was asking about the option to choose what columns to display, because Level II, and T&S are very big. I have to resize them each time... ;)
5:18 pm:<Reggie> Often, I have multiple CPs stacked on top of each other, and would like to toggle through these only
5:19 pm:<LS_Bill> mark, do you eliminate certain columns in time & sales?
5:19 pm:<LS_Chad> Well, Reggie...if you assigned F2 to open CP1, and F3 to open CP2, and F4 to open CP3, etc...
5:19 pm:<LS_Chad> I think this would work...if the chart is open, it will just bring it to the front...
5:20 pm:<mark_king> time, bid, and ask. I just leave last price, and volume
5:20 pm:<mark_king> faster screen redraws too
5:20 pm:<Reggie> Other times, I have 4 small futures charts at the bottom of my screen. It would be nice to be able to have 4 equally sized charts behind each one, with the ability to toggle through each of the 4 groups of charts
separately
5:20 pm:<LS_Bill> I see. at present T&S window does not remember which columns. This can be improved, perhaps by a preference window for T&S
5:20 pm:<LS_Chad> Actually....looks like it doesn't work that way for custom profiles now....it actually opens a new copy of the CP....we could fix this
5:21 pm:<Reggie> This would work , Chad, but I think it would be complicated and that I would run out of hotkeys
5:21 pm:<LS_Chad> Yes...I see
5:22 pm:<mark_king> Bill, I also have to resize Level II columns. I practically
get rid of the time column...
5:22 pm:<Reggie> Similarly, it would be nice to be able to have multilink "groups", so that groups of windows could be associated and the symbols in that group alone changed together
5:23 pm:<LS_Chad> Yea...I'll look into that Reggie...
5:23 pm:<LS_Chad> the "Send to Back" command should work pretty well in your case
5:23 pm:<LS_Chad> is that what you use?
5:24 pm:<LS_Bill> if you change the column widths of time & sales and/or level II would you want these settings to be permanent until you changed them again?
5:24 pm:<LS_Bill> i.e. so each time I/RT opens a time and sales or level 2 window it uses the settings from the last time you did so?
5:25 pm:<mark_king> that would be fantastic!
5:25 pm:<LS_Bill> it think this is a very good idea and relatively easy to do.
5:28 pm:<LS_Chad> but you'd still have to click each time to reestablish front window
5:28 pm:<mark_king> I second that, Reggie
5:28 pm:<LS_Bill> We have never conducted live training sessions for our product. We have talked about it.
5:28 pm:<Reggie> Also, variable font and column sizes for L2 and T&S windows, the current ones are way too big.
5:29 pm:<mark_king> it's like a "What Do You Want To Trade Now", one click approach :-)
5:29 pm:<Reggie> Yes, exactly Mark
5:29 pm:<fc2> It would be helpful and probably bring in some income too!
5:30 pm:<Reggie> Fumbling fingers are expensive in daytrading
5:30 pm:<LS_Bill> yes, I agree level 2 font/size needs to be user defined.
5:31 pm:<LS_Bill> you guys keep us so busy programming enhancements we never have time for anything else, like training sessions... ;-0
5:31 pm:<TobyZ> good users NEVER run out of enhancement ideas, Bill!
5:32 pm:<Jerry> that lets me out, I'm a bad user but still love ur software
5:33 pm:<Reggie> hehe, I thought this was the training session
5:33 pm:<LS_Bill> this is a close as it get at present
5:34 pm:<TobyZ> I gotta run, guys. Gotta back up the DB before I'm out of $Memory
5:34 pm:<TobyZ> bye
5:35 pm:<mark_king> what's new in IRT 4.9?
5:35 pm:<Jerry> 4.9, I just downloaded 4.8
5:36 pm:<Jerry> that's my biggest problem, downloading upgrades
5:36 pm:<mark_king> well, it says coming soon
5:36 pm:<Jerry> never get it right
5:36 pm:<Reggie> I use the MetaStock format to batch import from QuotesPlus stocks I follow only daily. How do I do the same with indices, where the symbol format is different than
QFeed?
5:37 pm:<LS_Bill> okay, mark_king. next release will use the default quote page font/size when opening level 2 windows instead of the current default.
5:37 pm:<Jerry> I dumped my whole 4.7 in the trash and started over
5:37 pm:<LS_Bill> This will give you control over the font/size until we can add a specific preference for the level 2 windows.
5:38 pm:<mark_king> great!
5:38 pm:<LS_Bill> we can do the same for the time and sales window
5:38 pm:<Jerry> gotta run, Chad, thanks for ur help
5:39 pm:<LS_Bill> actually, I just checked, time and sales already does this.
5:39 pm:<LS_Bill> just set the quote page default font/size
5:39 pm:<LS_Chad> bye Jerry
5:40 pm:<mark_king> hmmm, interesting
5:40 pm:<LS_Bill> current release is 4.8 Rev 5. Next update will be 4.8 Rev 6 next week sometime.
5:42 pm:<Reggie> Anyway to keep Custom Profiles in a layout from automatically running when the program loads or a layout is opened?
5:43 pm:<mark_king> you are right Bill... well, kind of. I just changed the quote page's font size to 14, and T&S, when opened, displays something like 24pt
5:43 pm:<LS_Bill> ???? Setup: Preferences: Quote Page
5:44 pm:<mark_king> oh, duh, sorry
5:45 pm:<mark_king> works like a charm, thanks a lot Bill
5:45 pm:<LS_Chad> Gotta run guys. Have a good evening!
5:46 pm:<Reggie> Take care Chad
5:46 pm:<John0> good nite