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Chat Session Logs

Investor/RT Chat Log
Support Chat Session (8/07/01)

4:31 pm: LS_Bill: that is the minimal amount
4:32 pm: LS_Bill: Mac users can watch their available memory by adding the ticker $MEMORY to their quote page
4:32 pm: Jerry: but, I'm only using I/RT for real time quotes and some charting
4:32 pm: LS_Bill: If it falls below 500 you have too little allocated and should quit, increase the allotment and start up again
4:33 pm: Jerry: I'll try that
4:33 pm: LS_Bill: Memory requirements may have gone up since 4.8 Jerry. We've added lots of new capabilities
4:33 pm: Jerry: ok, will increase to 20
4:33 pm: LS_Bill: hi Jay
4:34 pm: DTNIQ_jay: Good afternoon
4:35 pm: LS_Bill: Jerry, I noticed that version 4.9 for Mac has a min memory size of 0 and a preferred of 8092
4:35 pm: LS_Bill: this means that less than 8092 may have been given the program if less than 8092 was available.
4:36 pm: Reggie2: Hi all
4:36 pm: LS_Chad: Hey Reggie...
4:36 pm: Jerry: ummmmm, what does that mean to me
4:36 pm: LS_Bill: setting both the min and preferred mem size to 20000 or so should clear up any mem related issues
4:36 pm: Reggie2: Chad!
4:37 pm: LS_Chad: I've added a new button to the QuotePage to "Edit/Delete Bars/Ticks"...
4:37 pm: TobyZ: good
4:37 pm: LS_Bill: QuotePage toolbar
4:37 pm: LS_Chad: which allows you to click on or lasso bars and bring up view/edit on just that bar or bars to edit or delete..
4:37 pm: Reggie2: Nice
4:37 pm: Mike: Hiya mates...
4:37 pm: LS_Chad: sorry..chart toolbar\
4:37 pm: Reggie2: Hi Mike
4:38 pm: LS_Bill: right
4:38 pm: TobyZ: Did you ever get to the standalone "heartbeat" from the main toolbar, Chad?
4:38 pm: LS_Chad: Not sure what you mean, Toby...
4:38 pm: LS_Chad: Also, I've added the ability to save as many preference settings, called "Presets" for each technical indicator....
4:38 pm: TobyZ: as just an icon to show good datafeed status without needing to display the whole Main toolbar
4:39 pm: LS_Chad: Each indicator can now have multiple saved preferences for reference when adding to a chart of changing existing indicators in a chart...
4:39 pm: LS_Chad: Yes...haven't gotten to that yet Toby..
4:39 pm: LS_Chad: good idea though...on list
4:39 pm: LS_Chad: 8)
4:39 pm: TobyZ: ok, Chad...a coming attraction!
4:39 pm: LS_Chad: list is running off the table..
4:40 pm: TobyZ: we keep building it up for you
4:40 pm: LS_Chad: yes...thanks.. 8)
4:40 pm: LS_Chad: keep that pipeline of great ideas coming...
4:40 pm: Reggie2: V variable temp fix works like a charm, trying to see if I can use up all 512 variables
4:41 pm: TobyZ: In today's Discussion List, Steve mentioned keyboard shortcut problem, I've seen it too...What gives?
4:41 pm: LS_Chad: Should have 5.0 beta 4 available maybe Thursday...
4:41 pm: LS_Chad: explain...
4:41 pm: LS_Bill: in 5.0 b4 we allocate memory for all user variables for a symbol the first time you set any variable for that symbol.
4:42 pm: TobyZ: my (two) option/F# shortcuts no longer work...they revert to just the F# shortcut
4:42 pm: TobyZ: Steve says just about the same thing in a note today
4:42 pm: LS_Chad: OK
4:43 pm: LS_Chad: Option-F* doesn't work at all?
4:43 pm: TobyZ: not at all .... Option F2 becomes F2 shortcut
4:43 pm: LS_Chad: OK...we'll have a look
4:43 pm: Mike: Bill any Mac OSX update?
4:44 pm: LS_Bill: it's still on my list
4:44 pm: Mike: ok :
4:44 pm: Mike: : )
4:46 pm: LS_Chad: Any other issues guys...
4:46 pm: Mike: I'd like to see internet links incorporated into IRT 
4:46 pm: Mike: he he
4:47 pm: TobyZ: It's great that we're running out of problems :-)
4:47 pm: Mike: yeah each user good for 5 or so requests
4:47 pm: LS_Bill: expanded internet links you mean
4:47 pm: Mike: yes a Research main menu Bill of internet links
4:47 pm: Mike: then a Favorites main menu link
4:47 pm: LS_Bill: we spent some time on design on that today mike
4:48 pm: Mike: that will greatly expand "research" data in IRT!
4:48 pm: Mike: great
4:48 pm: TobyZ: I found a great news search engine where I'd like to be able to plunk a "Stock Name" into the URL
4:48 pm: LS_Bill: user defined links with user defined categories to organize them
4:48 pm: Mike: Favorites menu user can customize links to there favorite ones they use like there brokers etc...
4:48 pm: Mike: Hello Eugene. Welcome to #Linnsoft. :) 
4:49 pm: Mike: great Toby email it to them or me please or both
4:49 pm: LS_Chad: Can do that now Toby...
4:49 pm: Mike: email
4:49 pm: Eugene: Hello Mike
4:49 pm: TobyZ: sofar, Mike, don't the links require ticker symbol, not stock name?
4:49 pm: LS_Chad: Oh...name...hmmm
4:49 pm: Mike: Bill the the research menu of links IRT can "insert" symbol into link
4:50 pm: LS_Chad: Yes... *** get's converted to the ticker symbol ..
4:50 pm: Mike: GREAT Chad
4:50 pm: LS_Chad: I was referring to existing capability
4:50 pm: Mike: People will love that expansion of info available !!!!
4:51 pm: TobyZ: this is a general search engine so a symbol like 'EAT' (Brinker) gets all kinds of stuff that just 'Brinker' wouldn't
4:51 pm: Mike: a name search on news also great Toby
4:51 pm: Mike: any questions/issues Eugene?
4:51 pm: LS_Bill: each link will have a "name" that describes what it provides
4:52 pm: TobyZ: what's your e-mail again, Mike....I'll send you the link to this 'secret' engine?
4:52 pm: Mike: mike123@mac.com
4:52 pm: LS_Bill: the web info menu will list them all by category
4:52 pm: Mike: Bill this a new Main menu item?
4:52 pm: Eugene: One question - when I mark 'draw parallel line 5% above or below' I never get the parallel line!
4:53 pm: Mike: and is web info menu heirarchical?
4:53 pm: LS_Bill: trendlines Eugene?
4:53 pm: Eugene: yes
4:53 pm: LS_Chad: Eugune...upgrade to 5.0 beta 3
4:53 pm: LS_Chad: www.linnsoft.com/dl
4:54 pm: LS_Bill: are you using 5.0 beta 3?
4:54 pm: Eugene: no 5 beta 2
4:54 pm: LS_Bill: fixed in 3
4:54 pm: LS_Chad: added ability to both mirror and extend the parallel lines...
4:54 pm: Eugene: ok thanks
4:54 pm: LS_Bill: 5.0 beta 4 will be available Thursday
4:55 pm: LS_Chad: And you can now use the "Parallel Trendline" chart toolbar button to add these lines to an existing trendline...
4:55 pm: TobyZ: are we testing any hot new stuff in Beta4, or is it mainly fixes?
4:55 pm: LS_Bill: biggest thing is the Presets feature for technical indicators
4:55 pm: LS_Chad: New "Edit/Delete Bars/Ticks" chart toolbar button...
4:56 pm: LS_Bill: you will be able to define as many configuration of an indicator as you like and name them
4:56 pm: LS_Chad: in addition to the current "default" setting that is available....
4:56 pm: LS_Chad: no, basically have as many "default" setups as you like...
4:56 pm: LS_Bill: e.g. all of your favorite moving average can be listed by name for speedy addition to charts
4:57 pm: LS_Bill: this will be especially useful for some of the more complex indicators that have lots of setups
4:57 pm: Eugene: 2nd question... When I reconnect to DTNinterquote after my server drops my connection there are gaps in the chart until I 'download' after the reconnect. I thought it would automatically fill the gaps.
4:57 pm: TobyZ: ahhhh... can I change existing TI settings to default for ALL chats?
4:57 pm: LS_Bill: That is a user option
4:57 pm: LS_Bill: Setup: Preferences: Charts: General
4:57 pm: LS_Chad: You can click on the "download" button in the lower right corner of charts at any time to fill
4:57 pm: Mike: even all saved charts Bill?
4:58 pm: LS_Bill: check the Automatically download check box to activate this feature.
4:58 pm: LS_Chad: Yes...the "Make Default" button has changed into a button labelled... "Presets"
4:58 pm: LS_Bill: however, this applies only when you OPEN a new chart 
4:58 pm: LS_Chad: when you click the button, you get the options...
4:58 pm: LS_Chad: "Save Current Settings As" "Save Current Settings as Default" "Reset 
4:58 pm: LS_Bill: if you have a chart open when you reestablish the internet connection, you must simply click the download button to initiate the download
4:58 pm: LS_Bill: to fill in the gaps
4:58 pm: Mike: Chad maybe a heartbeat menu option only
4:58 pm: LS_Chad: "Reset Settings To..."
4:59 pm: Mike: as long as we asking can we get ability to control what 3 symbols shown in main toolbar please, user settable in prefs
4:59 pm: TobyZ: good idea!
4:59 pm: LS_Bill: TI settings cannot be set globally Toby
4:59 pm: TobyZ: aw, shucks
4:59 pm: Mike: thought that's what he asked for
5 pm: Mike: maybe could have a override setting Bill!
5 pm: LS_Bill: tell me how you would use such a feature
5 pm: Reggie2: I thought this feature was gone, (3 symbols in toolbar) how do I turn this back on?
5 pm: LS_Bill: by defining the symbols
5 pm: Mike: lol Reggie
5 pm: Mike: need those 3 in your db is all
5:01 pm: Mike: they need pref to allow user to set that great feature to any 3 symbols though
5:01 pm: LS_Bill: right mike, if you read between the letters
5:01 pm: TobyZ: Bill, when i downloaded a recent Beta, my ref line labels all went to right side. As I get to them I uncheck the 'right side' option, but a do-it-all-at-once override would be great
5:01 pm: Mike: maybe even be able to set to a trade delta $
5:02 pm: LS_Bill: problem Toby is that some settings you may want to change globally, some not,
5:02 pm: LS_Chad: But if you did a "apply current prefs to all existing ref line" 
5:02 pm: Mike: right Chad!
5:02 pm: LS_Chad: that would also change the level of all ref lines to whatever level was specified in prefs...
5:02 pm: TobyZ: it would do the job, Chad
5:02 pm: LS_Chad: not good
5:02 pm: LS_Bill: you certainly would not want to set all of your moving averages to simple 9 for example
5:02 pm: Reggie2: Must be a Qfeed issue, I lost this after I switched from InterQuote
5:02 pm: LS_Chad: or if it involved dates...would set all dates to whatever was specified in prefs...not what you want...
5:02 pm: LS_Bill: hmmm. Qfeed is the new kid on the block
5:03 pm: Mike: Reggie it still there I believe just need right symbol defined in your db
5:03 pm: TobyZ: But if my ref lines are just Hi/Lo Alarms, that shouldn't be a problem for 'reset'
5:03 pm: Reggie2: I've got Nasdaq Comp, DJ industrials and SP cash in my database
5:03 pm: LS_Bill: Reggie what are the three tickers for Qfeed
5:03 pm: LS_Chad: That feature would cause more problems than it would solve...
5:03 pm: Mike: if they add user pref to set the 3 symbols might then work for qfeed also!
5:04 pm: Reggie2: COMPX, INDU, SPX.X
5:04 pm: Reggie2: True, Mike
5:04 pm: Mike: don't hard code em Bill, just make user settable pref
5:05 pm: Mike: other questions/issues anyone: Jay? Jerry? Eugene???
5:05 pm: LS_Bill: Reggie, this was an oversight, fixed now for beta 4
5:05 pm: Reggie2: Does the expanded text amount for annotations apply to trading notes also?
5:05 pm: Reggie2: Thanks
5:05 pm: Jerry: nope
5:05 pm: Jerry: tx for ur help
5:05 pm: Mike: great fast Fix Bill
5:05 pm: Mike: some of here 24/7 Jerry!
5:05 pm: LS_Bill: some fixes are easier than others
5:06 pm: Mike: Bill can you make pref for the 3 symbols maybe?
5:06 pm: Jerry: tx Mike
5:06 pm: LS_Bill: expanded annotation text can be used for RTL expressions
5:06 pm: TobyZ: Bill...one more item you were considering.... dragging price bars from chart to QP to add a row to QP...still got it??
5:06 pm: Eugene: If I have a chart active and right click on another quote page symbol it jumps into the last active chart and the info I wanted to keep in the active chart appears to be gone so I have to reconstruct it. Annoying
5:06 pm: LS_Bill: don't understand the relationship with trading notes
5:07 pm: LS_Bill: still on the list Toby
5:07 pm: TobyZ: ok
5:07 pm: LS_Chad: "Setup Prefs: Charts: General" is where you tell I/RT what to do when double-clicking on a symbol in QuotePage
5:07 pm: Mike: double click to change symbols in chart from QP right?
5:07 pm: LS_Bill: Eugene you can change the behavior in Setup: Prefs
5:07 pm: LS_Chad: If you want it to open up a new chart when you double click...you can do this...
5:07 pm: Mike: not right click i believe
5:08 pm: Reggie2: Just something I had requested awhile ago (expanded text in trading notes) and I think you guys put it on the list.
5:08 pm: LS_Chad: Yes..Right-Clicking should only open up the popup menu....
5:09 pm: Eugene: yes its the double click that causes the problem I will check prefs thanks
5:09 pm: Reggie2: SMIN and SMAX are nice additions to RTL, they make it easier to code alot of things
5:09 pm: Mike: Bill, on my short backtesting issue the confirm hits, then exit short rule triggers as it should
5:10 pm: Mike: just not at right price
5:10 pm: Mike: the V#3 is at right target price also
5:10 pm: DTNIQ_jay: Bill.. thanks for letting me join in.. I will try to make it each week.. .very informative... I better get back to work!
5:10 pm: LS_Bill: thanks Reggie, one of our new customers suggested that
5:11 pm: LS_Bill: ok jay
5:11 pm: Eugene: I don't see the option in prefs -> general
5:11 pm: LS_Bill: chart->general
5:11 pm: Eugene: ok got it
5:12 pm: Mike: ENTRY-CL<=-3
5:12 pm: LS_Bill: what is the InterQuote ticker for INDU?
5:12 pm: Mike: this is exit ruel Bill!
5:12 pm: LS_Bill: $INDU ?
5:12 pm: PitBot: ^DJI @ 10,458.74 +57.43 0.55% N/A 4:04 PM
5:12 pm: Mike: lol
5:12 pm: Jerry: yes Bill $INDYU
5:13 pm: Jerry: $INDU
5:13 pm: PitBot: ^DJI @ 10,458.74 +57.43 0.55% N/A 4:04 PM
5:13 pm: Mike: Bill you hard code that I spank you!
5:13 pm: Mike: he he
5:13 pm: Mike: make three variables user can set in prefs :)
5:14 pm: LS_Bill: every feed has a different set of tickers, so this is one case where we hard coded each ticker case by case
5:14 pm: LS_Bill: I guess we could make all three variable with feed specific defaults
5:14 pm: Mike: well still say I desire AAPL, MSFT, ES1U
5:14 pm: LS_Bill: I know
5:14 pm: Mike: yes great!!!
5:14 pm: Mike: 08/01/2001 03:57 MACD_SELL_SIGNAL: SELLSHORT 1 ES1U at 1216.25 price.
5:14 pm: Mike: 08/01/2001 07:42 TargetBill_S_C: CONFIRM with next rule.
5:14 pm: Mike: 08/01/2001 07:42 SHOW T3=ENTRY - CL = -3.500000
5:14 pm: Mike: 08/01/2001 07:42 SHOW V#3 = 1213.250000
5:14 pm: Mike: 08/01/2001 07:42 ExitBill_S: COVER SHORT 1 ES1U at 1218.25 with a loss of $100.00
5:15 pm: Reggie2: Chad, monthly and weekly options for pivots still on the list?
5:15 pm: LS_Chad: I should be able to do that..
5:15 pm: Mike: Bill Chad you all desire us to use the yahoo groups db list I started once for requests?
5:15 pm: TobyZ: here's another one, Chad...
5:15 pm: LS_Chad: I guess you could just use V# variables...
5:15 pm: Mike: I made it in old service not sure if it got moved over, I've never logged into yahoo groups I guess
5:16 pm: TobyZ: you put daily 'pivot' on intraday charts, right?
5:16 pm: LS_Chad: set V#1 to MAX high of last 5 days (1 week)
5:16 pm: LS_Chad: set V#2 to MIN low of last 5 days (1 week)
5:16 pm: TobyZ: what about daily SAR on intraday charts??
5:16 pm: Reggie2: True
5:16 pm: LS_Chad: then use V#1 for high...V#2 for low...
5:16 pm: LS_Bill: I think we simply stopped referring to it Mike
5:16 pm: Mike: ok
5:16 pm: Reggie2: This would be easy
5:17 pm: Mike: we can revive it if you prefer for requests list
5:17 pm: LS_Chad: I will try to make it a checkbox as well Reggie...
5:17 pm: LS_Bill: mike what price is your exit rule set to use to cover the short
5:18 pm: Mike: rule price V#3 of course
5:18 pm: LS_Bill: hmmm
5:18 pm: LS_Chad: Again...that could be done by setting a V# and using it as basis for a reference line....
5:18 pm: LS_Chad: SET(V#1, SAR)
5:18 pm: LS_Chad: then setup hor. ref line attached to V#12
5:18 pm: Reggie2: Thanks. Also, Chad, variable width horizontal lines for Fibs, pivots and plain horizontal lines would help ease chart clutter
5:18 pm: LS_Chad: V#1
5:18 pm: Mike: yeah stumps me big Time Bill!!!!
5:18 pm: Eugene: If I have volume added to my chart and lose connection 'download' after reconnect does not fill in volume. Is this RT or DTNinterquote?
5:18 pm: LS_Bill: eugene are you using InterQuote? Can you confirm the ticker for indu is $INDU ?
5:19 pm: Mike: I think I need that CL< or > V#3 maybe Bill
5:19 pm: LS_Bill: volume should be updated eventually
5:19 pm: LS_Bill: InterQuote does not send total volume on every trade
5:19 pm: Mike: but did not need that for long exit!
5:20 pm: LS_Bill: periodically they send a total volume update
5:20 pm: Eugene: yes $INDU gives me DJ industrial real time
5:20 pm: LS_Bill: between times we just add in tick volume to keep the volume up to date 
5:20 pm: Mike: I can stuff db if you desire Bill and upload to web
5:20 pm: LS_Bill: ok
5:20 pm: Mike: we need export/import of systems and chart setting and everything :) on list I bet though!!!!!
5:21 pm: Mike: ok been an hour mates and last issues??????
5:21 pm: Eugene: No gaps in volume on intraday 3 min chart never fill in 'download' or not
5:21 pm: Mike: need to keep linnsoft and there programming teams a programming and selling IRT's also!!!!
5:22 pm: Mike: test short system is 3 simple rules though Bill, starts with MACD sell then confirm and exit rules
5:22 pm: LS_Bill: for a future Eugene
5:22 pm: TobyZ: good night y'all .... it's 5:30 and Home Depot has an appointment with my checkbook
5:23 pm: TobyZ: see you next week
5:23 pm: Mike: confirm rule: IF (ENTRY-CL <= -3) THEN SET(V#3, ENTRY-3)
5:23 pm: LS_Bill: buy HD everyone
5:23 pm: Mike: exit rule: ENTRY-CL<=-3 and SHOW(ENTRY-CL) AND SHOW(V#3)
5:23 pm: Mike: $Hd
5:23 pm: PitBot: HD @ 48.99 +0.71 1.47% 4.66M 4:00 PM
5:23 pm: Mike: really Bill?
5:23 pm: LS_Bill: Eugene are you talking about volume bars
5:23 pm: Eugene: yes
5:23 pm: LS_Bill: just kidding mike, Toby is going to home depot
5:24 pm: Mike: oh say that line just now :)
5:24 pm: LS_Bill: InterQuote provides zero volume for futures intra-day
5:24 pm: LS_Bill: when downloading bars
5:24 pm: Mike: what symbol Eugene?
5:24 pm: Eugene: SP1U
5:24 pm: Mike: ok a future
5:24 pm: LS_Bill: when collecting tick data, I/RT uses a simulated volume of 1 for each tick thus the bars have the number of trades as a simulated volume
5:24 pm: Eugene: emini s&p sept
5:25 pm: Eugene: OK makes sense why it doesn't
5:25 pm: LS_Bill: all data vendors do the same Eugene, no trading volume intra-day
5:25 pm: Eugene: 't download then
5:25 pm: Mike: guess ball back in your court Bill on short V# exit! thanks :)
5:26 pm: Mike: emini is ES1U
5:26 pm: Mike: there is no volume on Big Futures!!!!!!!
5:26 pm: Mike: ES1U should get you volume Eugene!
5:26 pm: LS_Bill: ??
5:26 pm: Eugene: yeah slip o f the fingers
5:26 pm: Mike: ES are minis, SP is biggie
5:27 pm: Eugene: ES1U gets me volume but if I lose connect I lose the 'old' volume :(
5:27 pm: Mike: humm IRT should retain it 
5:27 pm: Mike: Hello Christine. Welcome to #Linnsoft. :) 
5:28 pm: Christine: help
5:28 pm: Mike: any quick questions/issue Chris?
5:28 pm: Christine: tried to join chat from software....it's frozen
5:28 pm: LS_Bill: I/RT creates the volume itself by counting the ticker per bar. But when you download the downloaded data replaces the collected ticks 
5:28 pm: Christine: can't close chat window
5:28 pm: LS_Bill: and you end up with zero volume for each bar
5:28 pm: Christine: I'm here from web java chat
5:28 pm: LS_Bill: the data vendors should do what we do and add up the ticks per bar and give it to us when we download
5:28 pm: Christine: can't save IRT data
5:28 pm: Christine: stuck
5:28 pm: Eugene: Yes and that is annoying
5:28 pm: Mike: Bill for ES volume should get sent from vendors
5:30 pm: Christine0: anyone here?
5:30 pm: LS_Bill: there is a way around it Eugene but it is a pain
5:30 pm: LS_Bill: export 1 minute bars on your futures BEFORE downloading, then import those bars back in to merge them with the downloaded bars
5:31 pm: LS_Bill: what you would end up with is zero volume during the filled in gap periods but your collected volume otherwise
5:32 pm: Reggie2: I get an error message with this scan:
5:32 pm: Reggie2: SET (V#31, (SMAX(HiFive-OpFive),(OpFive - LoFive)))
5:32 pm: Eugene: OK I'll try that. My ISP frequently drops my connection so it would be cumbersome but I could figure it out
5:32 pm: Reggie2: "Invalid SET command"
5:33 pm: Mike: Eugene ask interquote if they send volume on eminis
5:33 pm: Mike: the comma REggie
5:33 pm: LS_Bill: who is your ISP Eugene
5:34 pm: Eugene: sympatico ( a Bell company)
5:34 pm: LS_Bill: is there some reason they do this?
5:34 pm: LS_Bill: I have heard some ISP reset connections periodically
5:35 pm: LS_Bill: does the ISP think you are idle or something?
5:35 pm: Mike: ES1U should be like a stock
5:35 pm: LS_Bill: If so, setup your email to check mail once every 10 minutes or something so they know not to disconnect you
5:35 pm: Eugene: Don't know. I am using Bell Expressview to receive by satellite - no DSL in my neighborhood :(
5:35 pm: Mike: volume sent and IRT record it like a stock 
5:35 pm: LS_Bill: ah...new technology
5:35 pm: Mike: the open pit stuff has no volume is all like SP and bonds
5:36 pm: Eugene: I have an option with the satellite "notify ISP every____min" which I do
5:36 pm: Mike: Bill should not need synthetic volume ofr ES1U
5:36 pm: Reggie2: Thanks Mike, that did it :)
5:37 pm: Mike: :)
5:37 pm: Mike: Mike knows RTL a bit :)
5:37 pm: Christine: Mike..had to ctrl alt del
5:37 pm: Mike: awaits Bills short exit help though