Home                           

 Try Investor/RT             

 Investor/RT Tour           

 Getting Started              

 What's New                  

 Testimonials                 

 

Chat Session Logs

  Investor/RT Chat Log
Support Chat Session (03/28/06)
 

[16:35] LS_Chad: Afternoon everyone
[16:35] Mike: Hello LS_Bill. Welcome to the Linn Software Chat room.
[16:35] LS_Chad: few new options in TPO & VP charts
[16:36] Daniel: yes it was Chad
[16:36] Mike: Hello movie star :)
[16:36] Christine2: no problem Mike....it works.....will have to get updates anyway....they're upgreading the
panel
[16:36] LS_Chad: TPO charts now have option of showing scale on right, or left, or both
[16:36] Daniel: nice polish
[16:36] LS_Chad: also have the ability now to set all your TPO line values into V# variables (need to put
together a tutorial on this)
[16:37] LS_Chad: VP charts now have a min/max row option for deltas (buy - sell volume)
[16:37] LS_Chad: which shows the max and min delta achieved in each split/bar
[16:37] LS_Chad: at any time in the bar
[16:37] Mike: nice
4:37 pm:<LS_Chad> also, a new option to separate volume by "uptick vs downtick" volume (vs buy vs sell volume)
4:37 pm:<Mike> Hello ls_Noel. Welcome to the Linn Software Chat room.
4:37 pm:<LS_Chad> in price move up to the price, the volume goes in uptick volume (green)..if ticked down into
price, goes into downtick volume (red)
4:38 pm:<LS_Chad> current price is more clearly highlighted in tpo scale now...with a light red highlight
color
4:38 pm:<Daniel> scalpers rejoice
4:38 pm:<LS_Chad> is scale is shown on right now in tpo charts...I no longer print the current price next to
the last profie (just put #)
4:38 pm:<LS_Chad> since price is clearly highlighted in the scale close to profile
4:38 pm:<fcat> dan data retention settings?
4:38 pm:<Mike> mpt here?
4:39 pm:<mptrading> y
4:39 pm:<fcat> u mean historical prefs?
4:39 pm:*** zonez has joined us
4:39 pm:*** David has joined us
4:39 pm:<Mike> Hello David. Welcome to the Linn Software Chat room.
4:40 pm:<zonez> thanks for the warm welcome Mike, hope u've been well
4:40 pm:<Daniel> Chad the red highlight comes and goes
4:40 pm:<Daniel> depending on position of mouse scroll whell
4:41 pm:<Daniel> wheel*
4:41 pm:<Daniel> then re appears on a price chnage
4:41 pm:<LS_Chad> it appears when you move your mouse across window
4:41 pm:<LS_Chad> cursor
4:41 pm:<Mike> Dan I have last price pink inversed color on scale
4:42 pm:<Daniel> yes then scroll up to down and it will hide
4:42 pm:<Daniel> one tick
4:42 pm:<LS_Chad> yea
4:42 pm:<LS_Chad> so move your cursor again and it reappears
4:42 pm:<Daniel> nope
4:43 pm:<Daniel> mouse over chart...scroll one click on mouse...red HL gone
4:43 pm:<LS_Chad> right Daniel..then move cursor again and it appears
4:43 pm:<Daniel> scroll up it comes back or wait for price change
4:43 pm:<LS_Chad> not a big deal...I know what you're seeing
4:43 pm:<fcat> LS Bill here?
4:43 pm:<LS_Bill> I'm here
4:44 pm:<fcat> hey there Bill
4:44 pm:<fcat> my disappearing 1m chart data returned today
4:44 pm:<LS_Bill> ugh
4:44 pm:<Mike> Hi Bill any new things on your side for beta14? osx things? feed? other?
4:44 pm:<fcat> that's exactly what I said
4:45 pm:<fcat> and I have a new one
4:45 pm:<LS_Bill> beta 14 has some further polish of the floating windows feature
4:45 pm:<fcat> when I booted up IRT this am
4:45 pm:<Mike> floating windows updated news?
4:45 pm:<fcat> my layout was mostly gone
4:45 pm:<LS_Bill> layouts now save properly
4:45 pm:<LS_Chad> yea...floating windows working well...seem very useable now...
4:45 pm:<LS_Chad> saving in layout, etc
4:46 pm:<Daniel> fcat
4:46 pm:<fcat> 1 chart was all that was left
4:46 pm:<fcat> y dan
4:46 pm:<LS_Bill> floating feature added to quote pages and time and sales windows also
4:46 pm:<Daniel> what are you r data retention settings
4:46 pm:<Daniel> for ticks
4:46 pm:<Daniel> or 1 min for that matter
4:46 pm:<fcat> 0 for ticks -- current session only
4:47 pm:<fcat> 1 min is 31 days
4:47 pm:<Daniel> and you only use minute data?
4:47 pm:<Mike> great. Dan and I tried to float all and make task window small. but then dialogs were in that
task window, if that fixed might not need that task window at all. :)
4:47 pm:<LS_Bill> you're wrong about that Mike
4:47 pm:<fcat> 1,3,8,13,60,d,w,m
4:48 pm:<Daniel> k...only other thing I can think of is you have an override on the particular inst that's not
using the global 31 days
4:48 pm:<LS_Bill> the task window has its purpose, it just does not have to span multiple monitors any more in
order to make full use of all displays
4:48 pm:<Daniel> other than that it's a bug
4:48 pm:<fcat> affects all instruments dan
4:48 pm:<fcat> I mean all equities
4:48 pm:<Daniel> dang
4:48 pm:<Daniel> ok
4:49 pm:<fcat> doesn't affect emini I track
4:49 pm:<fcat> and only 1 minute charts
4:49 pm:<Mike> right I was hoping to have task window very small is all someday
4:49 pm:<fcat> but all 1m charts, all instruments
4:49 pm:<fcat> it's weird
4:50 pm:<fcat> thought I was rid of it
4:50 pm:<fcat> came back
4:50 pm:<LS_Bill> you can have it small enough to show messages boxes and other come and go windows if you
like
4:50 pm:<LS_Bill> you can minimize it completely if you like
4:50 pm:<fcat> sent bill one of my 1m chart defs
4:50 pm:<Daniel> all the issues you seem to have I also had when my sessions were wrong but you have them set
right so...
4:51 pm:<LS_Bill> the point is that charts, quotepages, times and sales can all be anywhere now.
4:51 pm:<fcat> wouldn't repeat for him
4:51 pm:<LS_Bill> If there are other windows that need to have the floating option, can add those over time
4:51 pm:<Daniel> so then it's something specific for you..has to be a setting or a double symbol
4:51 pm:<fcat> wiped out ALL my intraday data
4:51 pm:<fcat> re-downloaded
4:51 pm:<fcat> was fine for 1 day
4:51 pm:<fcat> now back
4:51 pm:<Mike> ok Bill. I know but if general prefs could open centered on screen or centered on front most
window then I would not need task window large at all
4:51 pm:<LS_Bill> but lets not throw away the task window, ok Mike?
4:52 pm:<Mike> he he ok we tried to make it small is all.
4:52 pm:<fcat> went back to 8.2.3 and it was gone
4:52 pm:<Daniel> huh?!
4:52 pm:<Daniel> really
4:52 pm:<fcat> y
4:52 pm:<Mike> 20 users here nice...
4:52 pm:<Mike> Questions, comments, issues anyone????
4:52 pm:<LS_Bill> there's a little problem with that logic mike, the "front window" can never be a floating
window
4:53 pm:<fcat> thought it might be beta since it first appeared after 1st us eof beta
4:53 pm:<Daniel> oxymoron Bill?
4:53 pm:<fcat> Bill says it can't be beta tho
4:53 pm:<fcat> nothing changed
4:53 pm:<Mike> ok center dailog based on screen for screen with main tool bar. just idea if possible to have
task window small dan and i tried to make it size of main toolbar :)
4:54 pm:<Daniel> fcat and now u are running regular and it works?
4:54 pm:<fcat> nope
4:54 pm:<fcat> went back to beta and wiped out database
4:54 pm:<fcat> that's when it was fine again for a day
4:55 pm:<Daniel> I know this happens with Tick data when historical settings are set to 0 but minute data
seems strange
4:55 pm:<fcat> y weird
4:55 pm:<Daniel> unless u use 1 min tick based charts
4:55 pm:<fcat> have always had tick and 1m data retention set as it is now
4:55 pm:<fcat> never had an issue
4:56 pm:*** Terry has joined us
4:56 pm:<Mike> Hello Terry. Welcome to the Linn Software Chat room.
4:56 pm:<LS_Bill> fcat, when the bars appear briefly and then disappear, have you tried scrolling the window
back in time to see the data?
4:56 pm:<Terry> hey
4:57 pm:<fcat> yes bill the past data will be there
4:57 pm:<LS_Bill> well, I tested this for a long time on my system here and could not replicte the problem.
I'm sorry.
4:58 pm:<Mike> need his db bill?
4:58 pm:<LS_Bill> As I said, if you can find a way to make the problem manifest I will jump right on it
4:58 pm:<fcat> it seems like a display issue rather than data
4:58 pm:<Daniel> his issues seemed related to data retention and session settings.
4:58 pm:<fcat> cuz when I hit the green arrow backfill button
4:58 pm:<fcat> the chart fills instantaneously
4:58 pm:<fcat> no pause
4:58 pm:<fcat> immediate
4:59 pm:<fcat> like the data was just sitting there but not visible
4:59 pm:<fcat> then it's fine for the whole day
4:59 pm:<Daniel> green back fill..u mean as in DL data?
4:59 pm:<fcat> if I change the symbol in the chart to a new one
5 pm:<fcat> all data shows for a few seconds
5 pm:<fcat> then gone
5 pm:<Terry> Was I correct in understanding from Chad that there was a new feature with the tpo or vpo where
it superimposed over a candle chart or was he talking about the existing profile indicator?
5 pm:<Terry> That was in Jp's room
5 pm:<fcat> y dan litlle green circular arrow in lower corner of chart
5 pm:<LS_Chad> yes...it's a little tricky
5 pm:<LS_Chad> I made a quick video that should explain
5:01 pm:<LS_Chad> one sec
5:01 pm:<Terry> What's the scoop?
5:01 pm:<Mike> could chart def help users with that setup chad? 2 defs?
5:01 pm:<Daniel> k..well that DL no mater if there is data in the chart or not so it's not related to the
"instantaneous" fill or appearance
5:01 pm:<LS_Chad> http://www.linnsoft.com/tpo/video/TPO_Lines.wmv
5:01 pm:<LS_Chad> that will give you an idea
5:02 pm:<LS_Chad> sure it could Mike...when I get time
5:02 pm:<Daniel> your issues have happened to me in the past and most of it was session and data retention
settings
5:02 pm:<Mike> do you have previous day values chad?
5:02 pm:<fcat> sbill something was amiss in last beta regarding layout being saved?
5:02 pm:<Daniel> yeah 133 no save lo..14 works
5:03 pm:<Terry> Wont play on my mac, Chad
5:03 pm:<fcat> whew
5:03 pm:<fcat> thought I had something goofy goin on there
5:03 pm:<fcat> had to manually load every chart/qp this am
5:03 pm:<fcat> saved layout
5:03 pm:<fcat> rebooted
5:04 pm:<Daniel> I had to redo all form scratch this am with a b13 fata error..no big deal..took 2 hours
5:04 pm:<fcat> had to do it again
5:04 pm:<fcat> lol
5:04 pm:<fcat> cussed a little
5:04 pm:<Daniel> yeah
5:04 pm:<Daniel> same here
5:04 pm:<fcat> allot rather
5:04 pm:<Daniel> took deep breaths myself
5:04 pm:<Mike> you have PC handy Terry?
5:05 pm:<Mike> else I can try convert that video for mac
5:05 pm:<Daniel> but hey that is the task of beta testers
5:05 pm:<fcat> yup
5:05 pm:<fcat> np
5:05 pm:<Terry> I have Virtual pc
5:05 pm:<Daniel> so don't complain!
5:05 pm:<Daniel> lol
5:05 pm:<LS_Chad> wmv file..I'm sure there are mac programs that will play that
5:05 pm:<Mike> one sec Terry
5:05 pm:<fcat> dl flip4mac
5:05 pm:<fcat> qt plugin for wmv files
5:06 pm:<Daniel> yes flipfor mac..just got it last week..very nice
5:06 pm:<Terry> They normally play. I got a codec error
5:06 pm:<fcat> www.flip4mac.com
5:06 pm:<fcat> freebie
5:06 pm:<Mike> i got codec error also
5:07 pm:<Terry> compressed by codec that is not supported...
5:08 pm:<LS_Chad> hmm...may be some options I can change in windows encoder
5:09 pm:<fcat> sound playing directly in safari here but no video
5:10 pm:<Daniel> :-/ get a PC
5:11 pm:<Daniel> busted my head for 4 years fighting to stay 100% MSFT free but I gave in
5:11 pm:<fcat> got a pos
5:11 pm:<LS_Bill> you gave us just as Apple switches to Intel
5:11 pm:<fcat> I mean pc :)
5:11 pm:<Daniel> lol yes Bill
5:12 pm:<LS_Chad> I can use video format of PAL instead of NTSC...would that make any difference
5:12 pm:<LS_Bill> so far I have no beta testers, zero, for the intel mac version
5:12 pm:<LS_Chad> not real familiar with this
5:12 pm:<Daniel> I'll wait until Matels hit 2.5ghz on the macbook before I go back
5:12 pm:<LS_Bill> I have two candidates who are getting machines soon
5:12 pm:<Daniel> no beta testers?!!!
5:12 pm:<LS_Bill> none
5:13 pm:<Daniel> hmmm
5:13 pm:<LS_Bill> mike offered to borrow an intel mac to test with ;-)
5:13 pm:<fcat> would gladly test for you Bill if aapl would get off they're butt and make me a machine
5:13 pm:<Mike> I can go get one
5:13 pm:<LS_Bill> kind a makes me wonder why I bothered -- spent 4+ weeks of intense work to make it happen,...
sigh...
5:14 pm:<fcat> just waiting in the hardware here
5:14 pm:<Daniel> I would switch back in an instant
5:14 pm:<Daniel> many would
5:14 pm:<LS_Bill> give it time I guess, at end of this year 100% of shipping macs will be intel
5:14 pm:<Mike> Apple needs desktop imactel
5:14 pm:<fcat> I'd buiy a mini or imac as a temp fix if either would drive a 30"
5:14 pm:<fcat> won't buy 15" mbpro
5:14 pm:<fcat> 17 yes
5:15 pm:<Daniel> the mac mini wont drive a 30"?
5:15 pm:<fcat> or pmac replacement
5:15 pm:<LS_Bill> right, that's why I just picked up a mini for my purposes, I am waiting for a more powerful
desktop later this year
5:15 pm:<fcat> no
5:15 pm:<Daniel> yes want 17" macbook here also
5:15 pm:<fcat> 23 max
5:15 pm:<Daniel> ah
5:15 pm:<Daniel> ok
5:15 pm:<fcat> no dl dvi
5:15 pm:<Terry> One thing I think is great is that you don't have to have IB open to download. Goes right to
DTN. One suggestion though is to change the download window to stay on the date etc it was the last time a
download was run. I always have to change about 5 things to download prior days data rather than change 27 to
28.
5:16 pm:<Daniel> I would go buy a Macmini to beta test for you Bill but 1.6 doesn't cut it
5:16 pm:<fcat> I could always use a mini
5:16 pm:<fcat> handy little bugger
5:16 pm:<Daniel> 1.6 intel doesn't run faster then my dual g5 1.8
5:16 pm:<fcat> only if it would drive one of my monitors
5:16 pm:*** Christine2 has left
5:17 pm:<zonez> why does my daily candle chart not show today's activity?
5:17 pm:<fcat> saw on macrumors I think dan where someone put a 2.15 in a mini
5:17 pm:<fcat> wasn't too bad if I remember
5:17 pm:<Daniel> yes u can buy then chips
5:17 pm:<Daniel> theM8
5:17 pm:<Daniel> them*
5:17 pm:<fcat> I'm not that ambitious though
5:18 pm:<fcat> a 2.15 mini would be cool though
5:19 pm:<Daniel> Bill that's why I ask you how fast it was in comparison to your PC so if 1.6 Mac mini stayed
closer to your PC than a G5 dual1.8 does.
5:19 pm:<fcat> So when I shut down irt tonight to upgrade to b 14 I will lose my layout then?
5:19 pm:<LS_Chad> zonez....did you do a daily download from DTN?
5:19 pm:<Daniel> understand?
5:19 pm:<zonez> been running all day no tics
5:19 pm:<LS_Chad> guy from DTN was in here last week talking about that...supposedly they'll have that daily
bar ready earlier soon as I recall
5:19 pm:<zonez> have it set 24 hr
5:20 pm:<LS_Bill> all I can tell you is that it "felt" like a 3.0+ ghz dell, not a powerpc
5:20 pm:<Daniel> ok
5:20 pm:<fcat> great news bill
5:20 pm:<Daniel> and you have a dual G4 1.0ghx right..no g5?
5:20 pm:<LS_Bill> and the cpu meter was topping out at 10 to 15% instead of the usual 60 to 80%
5:20 pm:<zonez> so it won't compile a daily candle from tic data?
5:21 pm:<LS_Bill> which is typical from what PC users report
5:21 pm:<Daniel> k
5:21 pm:<fcat> that was what I found most impressive
5:21 pm:<LS_Bill> IRT does not have intra-day data-->daily data building now
5:21 pm:<zonez> ok thx
5:21 pm:<LS_Bill> but that's something I'm thinking about adding fairly soon
5:21 pm:<fcat> this 3.2 p4 runs 30-40 % all day for most part
5:21 pm:<LS_Chad> right, but should build from the realtime ticks
5:22 pm:<Daniel> although I have to tell you I got surprising cpu meter reading on beta 13 today..never seen
it that high
5:22 pm:<LS_Bill> sure, it does build from realtime ticks
5:22 pm:<zonez> gotta go, cyas
5:22 pm:<LS_Chad> see ya zonez
5:22 pm:*** zonez has left
5:22 pm:<LS_Bill> as long as stay connected for entire session, you OHLC will be fine
5:22 pm:<fcat> how hi dan?
5:22 pm:<Daniel> that today fcat or always ?
5:22 pm:<fcat> always
5:23 pm:<Daniel> I saw it hit high 80% today in dead zone
5:23 pm:<fcat> before bill increased buffer for iq feed it ranat 60%
5:23 pm:<Terry> Bill, Thats strange because the futures I follow intraday will build a daily bar, but other
wise I have to wait until the download daily data is available which is whenever, ususally the next morning
for me.
5:23 pm:<Daniel> I assumed it was beta related
5:23 pm:<fcat> really in dz?
5:23 pm:<Daniel> y
5:23 pm:<fcat> wow
5:23 pm:<Daniel> then I bombed and redid ALL from scratch
5:24 pm:<Daniel> so definitely a bug somewhere. so I 'll see how b14 goes tomorrow
5:24 pm:<fcat> since Bill increased buffer my fans rarely run
5:24 pm:<fcat> used to run all day almost
5:24 pm:<Daniel> pc or mac fans?
5:24 pm:<fcat> today only kicked in after fomc announcement
5:24 pm:<fcat> pc
5:24 pm:<Daniel> k
5:24 pm:<LS_Bill> for OS X version, I revised XVT so that window openings and closing are no longer using the
transitional effects
5:25 pm:<Mike> you all close to 8.3 final?
5:25 pm:<LS_Bill> makes a big difference in how fast windows open
5:25 pm:<Daniel> well I guess my 1.8ghz P4 needs upgrading
5:25 pm:<LS_Bill> I think the powerpc side is ready for final, the mac intel will stay beta
5:25 pm:<Daniel> u mean the genie effect is gone!!!!!!!!!!!
5:25 pm:<LS_Bill> the issue on going final is when chad gets to a place where he writes some documentation ;-)
5:26 pm:<LS_Chad> when I finish...I'll document
5:26 pm:<Mike> can we get a wait cursor from when i select chart until it opens Bill?
5:27 pm:<Daniel> cant be final with Time sales window issues
5:27 pm:<Mike> he been busy with Bob I hear :)
5:27 pm:<Daniel> in both versions
5:27 pm:<Terry> Bill, did you say that the daily DTN download is going to be available sooner? than 8:00 or
9:00?
5:27 pm:<Daniel> both clean installs
5:27 pm:<Daniel> same issues
5:27 pm:*** Christine2 has joined us
5:29 pm:<Mike> Chad no plans to make so can see minutes on smaller width split VP columns?
5:29 pm:<Daniel> anyone ...try opening mulitple Time and Sales windows from the QP that pops up when you go to
OPEN:Time and Sales
5:30 pm:<Daniel> 1rst T&S opens fine..any more you try to open will give you a "no data" message or it will
try to export ticks on any other inst you try to open a T&S window for.
5:31 pm:<Daniel> so in order to open multiple T& S you have to repeatedly go to the OPEN:Time and Sales menu
and make sure the inst you want has the specific chart related to it and the front most
5:31 pm:<Daniel> as*
5:31 pm:<LS_Bill> I have to leave a bit earlier today than usual. have a nice evening everyone.
5:32 pm:<Daniel> hey!?
5:32 pm:<Daniel> lol
5:32 pm:<LS_Bill> yes, the genie effect is gone in beta 14
5:32 pm:<Daniel> but the T& S issue is still there in both versions
5:32 pm:<Mike> if y ou can do wait cursor be great
5:33 pm:<Mike> i have to run also i be back in 2 hours
5:33 pm:<Mike> great Charts Chad! thanks
5:33 pm:*** LS_Bill has left
5:33 pm:<Daniel> I am talking for nothing then
5:33 pm:<Daniel> ok np
5:35 pm:*** Daniel has left
5:37 pm:<Mike> still 18 here
5:37 pm:*** arno has left
5:37 pm:<Mike> other questions issues for Chad?
5:39 pm:*** IRT_USER has left
5:41 pm:<fcat> all good here
5:41 pm:*** Christine2 has left
5:42 pm:<fcat> post market data coming through wonderfully
5:46 pm:<fcat> gonna upgrade b14 quickly
5:46 pm:<fcat> brb
5:46 pm:*** fcat has left