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  Investor/RT Chat Log
Support Chat Session (05/02/06)
 

 

4:35 pm:--Topic-- Welcome to Linn Software's chat room. http://www.Linnsoft.com
4:35 pm:--X-- Welcome - Investor/RT: Powerful Market Analysis Software for Traders and Investors for Windows and Macintosh. Visit the Linn Software web site at http://www.linnsoft.com for product info, tour, demo. Chat with the developers every Tuesday at 4:30 pm ET.
4:35 pm:<Mike> hi IRT User did we talk earlier?
4:36 pm:<IRT_USER> yes, we did, I thoought I'd see if I could get a trial key to test the software with the ib feed
4:36 pm:<LS_Bill> IRT_USER you can double click in the chat window an change your nickname to something more descriptive
4:36 pm:<Mike> I wish installer would remember proper directory on my PC
4:36 pm:<LS_Chad> "off alignement" daniel? explain
4:36 pm:<DanielX> it does Mike
4:36 pm:<DanielX> lol
4:36 pm:<LS_Bill> yes, Mike, it is supposed to
4:36 pm:<DanielX> yes chad
4:36 pm:<LS_Bill> and it does most of the time, but yes, occassionally I've had it "miss" install also, it's very strange
4:37 pm:<LS_Chad> can you explain, or show a screenshot?
4:37 pm:<DanielX> take alook
4:37 pm:<LS_Bill> you have to stay on your toes when you run the installer
4:37 pm:<Mike> Dan not mine, says c:\programs\IRT beta3 I made once not a big deal
4:37 pm:<DanielX> volume higraom is hoved half a day to the right
4:37 pm:<DanielX> shoved*
4:37 pm:<LS_Chad> it's an option Daniel
4:37 pm:*** IRT_USER is now known as Red
4:37 pm:*** dogfoot has joined us
4:37 pm:<DanielX> huh?!
4:37 pm:<LS_Chad> can seperate the tpo & vol profiles optionally
4:37 pm:<LS_Chad> or overlay
4:38 pm:<DanielX> new option now on a TPO chart?
4:38 pm:<LS_Chad> that's right
4:38 pm:<DanielX> hmm updating ..brb
4:38 pm:*** DanielX has left
4:38 pm:<LS_Chad> click the "Vo" button in info box...toggles between 3 states. Vol bars off, vol bars overlay, vol bars seperate
4:39 pm:<Mike> ok much of company is here live now for us all. :)
4:39 pm:<Red> I work with a number of traders, we looked at this software last night and decided to evaluate it more closely
4:39 pm:<Mike> excellent
4:39 pm:<LS_Chad> what features are you looking at Red?
4:39 pm:<Mike> he needs good asia markets Bill.
4:39 pm:<Red> We trade futures in the US and Asian markets primarily
4:39 pm:<Red> currently use ensign, with IB feed
4:40 pm:<LS_Chad> work with other traders via chat room?
4:40 pm:<Red> we were impressed with the nice clean charts, and intuitiveness of the software
4:40 pm:*** DanielX has joined us
4:40 pm:<LS_Chad> good to hear
4:40 pm:<DanielX> ok...I suppose someone sees the value in having them separated ;-)
4:41 pm:<Red> yes, there are about a dozen of us from around the world, we've been together for many years
4:41 pm:<DanielX> they are chopped off and less horizontal when used that way so they communicate less information ..not more
4:41 pm:<DanielX> oh well
4:41 pm:<DanielX> lol
4:41 pm:<LS_Chad> Daniel..it's an option...if you don't like it..turn it off...and drop it
4:42 pm:<DanielX> drop it?
4:42 pm:<DanielX> what do u mean?
4:42 pm:<Mike> I liek ti Chad
4:42 pm:<LS_Chad> tks Mike
4:42 pm:<Mike> Dan turn off, or overlay it all tehre all flexable
4:42 pm:<LS_Chad> Glad to have you Red
4:42 pm:<LS_Bill> do you have some questions, Red
4:43 pm:<DanielX> oh I see...I can't have an opinion..ok then
4:46 pm:<Mike> Bill did you get my email of last night and more importatn one of today in am?
4:49 pm:<jimbrowskii> i had another question in no one is in line
4:49 pm:<fcat> Bill...anything in 8.3.2 that may rectify my 1m charting quirk?
4:49 pm:<fcat> woops
4:49 pm:<fcat> sorry Jim go ahead
4:49 pm:<LS_Chad> fire away jim
4:49 pm:<Mike> none in line really
4:49 pm:<LS_Bill> nothing additional fcat
4:49 pm:<jimbrowskii> i have an old version of IRT on an external hard drive, i would like to copy my data for ER, ES, YM from the older version to ther version i'm using now, do i just copy the files from the old "tick data" folder and paste them into my current "tick data" folder?
4:50 pm:<fcat> ok Bill
4:50 pm:<fcat> 8.3.1 didn't do it
4:50 pm:<LS_Chad> export the data from old version...import into new version
4:50 pm:<LS_Bill> no jim
4:50 pm:<LS_Chad> file: export: historical data
4:50 pm:<fcat> I burned mt data f last night if you want it
4:50 pm:<LS_Chad> file: import: data
4:51 pm:<LS_Bill> yes fcat, that's what I need to produce this I think
4:51 pm:<fcat> *my sorry
4:51 pm:<jimbrowskii> ok thank you. ill try
4:51 pm:<fcat> k
4:51 pm:<fcat> took a before and after screenshot for you as well
4:51 pm:<LS_Bill> ok
4:51 pm:<fcat> right before open and right after
4:53 pm:<fcat> send CD to P.O. Box 1135 Bill?
4:53 pm:<LS_Bill> yes
4:53 pm:<fcat> k
4:53 pm:<Mike> Bill my all charts all symbosl buttons went away I try in 832 and see i guess
4:54 pm:<LS_Bill> nothing at all changed in this area mike, i have no explanation.
4:54 pm:<Mike> ok
4:54 pm:<Mike> chart wizard
4:54 pm:<Mike> and buttons from tha tis cause
4:54 pm:<Mike> no one else reported?
4:55 pm:<Mike> I did use wizard to make chart, you can upgrade and try on my db and see
4:55 pm:<dogfoot> maybe it's an apple thing
4:55 pm:<LS_Bill> chart wizard can create charts with buttons yes, but the wizard to does affect any existing setups you have
4:55 pm:<LS_Bill> Mike's running on Windows now I think
4:55 pm:<Mike> yes thsi on mac only
4:55 pm:<Mike> pc is ok
4:55 pm:<LS_Bill> ok
4:56 pm:<LS_Bill> So this happened when you went from 8.2 to 8.3 Mike?
4:56 pm:<LS_Bill> should be easy for me to test, I'll look into it.
4:57 pm:<LS_Bill> any other questions anyone?
4:57 pm:<jimbrowskii> oh oh i just ran into a problem, i just tried to run my old version and it didn't work, i got some error, and now I just tried to run my current version and i'm geting the same error and i can't launch IRT now, it says "datbase system error 907. VISTA.TAF File Error"
4:57 pm:<DanielX> yes...
4:57 pm:<Mike> yes thanks
4:57 pm:<LS_Bill> locate the vista.taf file in the irt folder and delete it
4:57 pm:<LS_Bill> then startup again.
4:58 pm:<jimbrowskii> hmm ok
4:58 pm:<DanielX> when does the NT5 < > TPO integration work look like it's going to make it to the top of the pile?
5 pm:<Mike> ahh tha treminds me
5:01 pm:<LS_Chad> when it gets in the pile, we'll start monitoring it's progress towards the top ;)
5:01 pm:<fcat> chart wizard sweet btw Bill/Chad
5:01 pm:<fcat> was playing around with it
5:01 pm:<fcat> cool
5:02 pm:<LS_Bill> glad you like it
5:02 pm:<fcat> Bill sent before and after 1m chart screenshots to you just now
5:02 pm:<LS_Bill> ok thanks
5:02 pm:<fcat> also a chart def
5:02 pm:<Mike> Bill: for Autotrader: You can specify the timeout using the GoodTillDate property under OrderInfo.
5:02 pm:<Mike> Set the time in force to Good Till Date, then specify the exact (local) time you want the order to cancel if not filled in this format yyyyMMdd HH:mm:ss
5:03 pm:<Mike> need this bad for limit orders!
5:03 pm:<fcat> the chart def is for a different issue tho
5:03 pm:<fcat> just a button display prob I'm having
5:03 pm:<fcat> no biggie
5:03 pm:<fcat> can't figure it out tho
5:04 pm:<fcat> re : chart wiz yes nice
5:04 pm:<fcat> wish it was around when I was setting up my pleathora of charts
5:05 pm:<fcat> new users should appreciate it
5:05 pm:<fcat> great feature
5:05 pm:<Mike> fcat in old days and now can do save as... so have had same effect really.
5:08 pm:<DanielX> oh NT5 < >TPO now on the agenda?!
5:08 pm:<DanielX> not*
5:09 pm:<fcat> chart setup wizard really streamlines the chart setup process though
5:10 pm:<fcat> and very simple to use
5:11 pm:<fcat> not everyone the wily IRT veteran like you MIke
5:11 pm:<fcat> ;-)
5:11 pm:<LS_Bill> I'm ready to discuss NT and IRT integration issues if you have something to say or request
5:12 pm:<DanielX> yes just the simple ability to see my postion stop/target on a TPO chart
5:12 pm:<DanielX> from NT5
5:12 pm:<Mike> Bill can we add thta goodtilldate/time to autotrader orders please?
5:12 pm:<LS_Bill> well, as I have told you before, the ball is in NT's court on that one
5:13 pm:<DanielX> well noactually
5:13 pm:<DanielX> dont we have that working on a traditional chart?
5:13 pm:<LS_Bill> the NT interface does not have a way for IRT to get at current stop/target information, unless NT has a new version, I have not looked in awhile
5:13 pm:<DanielX> you have 3 reseverd V#
5:13 pm:<DanielX> oh you mean that only works with AutoTrader?
5:14 pm:<LS_Bill> correct
5:14 pm:<DanielX> ahhhh
5:14 pm:<DanielX> so I can still use the older way by importing the "puf" file?
5:14 pm:<LS_Bill> I have requested that NT update their API to allow IRT (and others) to ask for such feedback
5:14 pm:<LS_Bill> they said they would do it at some point
5:14 pm:<LS_Bill> I believe so Daniel.
5:15 pm:<DanielX> ok
5:15 pm:<DanielX> nothing complicated...just one stop target and entry line with a V#
5:15 pm:<Mike> best talk with Ray Dan.
5:15 pm:<Mike> and get his api updated seems best.
5:16 pm:<DanielX> I will
5:16 pm:<DanielX> I thought the work BIll did with NT5 was to accompish this?
5:16 pm:<LS_Bill> I don't understand why that was not in the API from the start.
5:17 pm:<LS_Bill> the work I did with NT was to adapt our "trading order" to allow them to be sent to NT, not just AutoTrader
5:17 pm:<DanielX> ohhh so not from NT5 to IRT
5:17 pm:*** IRT_USER has joined us
5:17 pm:<DanielX> only IRT to NT5
5:17 pm:<LS_Bill> the NT API was the key that made this possible, but it does not support stop and target feedback
5:18 pm:<DanielX> oh ok
5:18 pm:<LS_Bill> we do get feedback on fills, there just isn't not any way to ask for the current stop and target
5:18 pm:<Mike> Hello IRT_USER. Welcome to the Linn Software Chat room.
5:19 pm:<DanielX> well not to mention with IRT open NT5 still over writes it's dll
5:19 pm:<DanielX> on an update
5:19 pm:<fcat> Chad...free for a ?
5:19 pm:<DanielX> guess Ray doesn't feel this is urgent
5:20 pm:<LS_Chad> what's up fcat?
5:20 pm:<fcat> I'll try and explain
5:21 pm:<fcat> Is it possible to write a single scan that will look for the same condition in two different time frames
5:21 pm:<DanielX> so Bill when you did the work so IRT could ref the Ninja Strategy name what did that do exactly?
5:21 pm:<LS_Bill> The NT5 installer was improved to inform the user that the DLL is in use if you leave IRT running while trying to install a new version of NT
5:21 pm:<DanielX> oh ok
5:21 pm:<fcat> in regards to MAs or stochastics
5:21 pm:<LS_Bill> bottom line is, you have to quit NT and IRT both before upgrading
5:22 pm:<fcat> in a 13 min and 8 min timeframe for example
5:22 pm:<fcat> tried doing it using MPD with no luck
5:23 pm:<DanielX> so when you did the work so IRT could ref the Ninja Strategy in a trading order name what did that do exactly?
5:23 pm:<fcat> struggling with it a bit
5:23 pm:<LS_Bill> when you place a buy order for example, you can name the NT strategy that you want NT to use when the position is opened
5:24 pm:<fcat> 8 min scan works fine
5:24 pm:<fcat> 13 min as well trying to combine into one for a "hit" when both are true
5:24 pm:<LS_Bill> NT allows you to create different strategies and name them, the IRT trading order identifies the strategy to be used as I understand it.
5:25 pm:<fcat> without running two scans
5:25 pm:<LS_Bill> I'm not very familiar with NT
5:25 pm:<DanielX> hmm
5:25 pm:<LS_Bill> Eddy FTrader was giving me some guidance on this but he has not been around for awhile.
5:26 pm:<DanielX> ok so IRT can be made to trigger a specific NT strategy only
5:26 pm:<LS_Bill> so I guess you'll have to pick up the ball Daniel.
5:26 pm:<LS_Bill> yes
5:27 pm:<DanielX> if I have the wrong strategy in NT IRT will send the correct one thus overriding NT's current selected strategy
5:27 pm:<LS_Bill> I'm not sure what you mean
5:27 pm:<DanielX> just as AT does
5:27 pm:<DanielX> ok.....
5:28 pm:<Mike> Chad: you have trick for me to make a 3 color MA line?
5:29 pm:<Mike> maybe 2 2 color lines might work over layed
5:29 pm:<DanielX> IRT refs NT stategy "ES Holder" ..IRT will send the parameters of that specific strategy...but if NT has a different strategy selected on the platform on a dome or order entry page..IRT will forse it to switch/chnage strategy to the correct one IRT is sending in the trading order setup
5:30 pm:<DanielX> is that whats happening?
5:30 pm:<LS_Bill> I don't know how NT responds. NT can have several positions working as I undersatnd it, each one with it's own strategy
5:31 pm:<LS_Bill> IRT is just a way to initiate a new position using a pre-defined strategy
5:31 pm:<LS_Bill> the strategy is an optional thing in the trading order. if you don't specify it, I guess NT uses the default strategy whatever that it
5:31 pm:<DanielX> a pre defined NT strategy
5:32 pm:<LS_Bill> yes
5:32 pm:<DanielX> so instead of setting all that up in IRT I can just tell IRT to trigger XXX Strategy" and NT takes care of it
5:33 pm:<LS_Bill> yes, that's the idea
5:33 pm:<DanielX> so my question is this....which application is the master ?
5:34 pm:<LS_Bill> if you want to do your own stop and strategy mgmt, then AutoTrader passthru to IB is a less expensive alternative
5:34 pm:<DanielX> can't use AT
5:35 pm:<DanielX> NT 5 with 4 trading domes across multiple accounts
5:35 pm:<DanielX> connected to IB and other brokers
5:35 pm:<LS_Chad> fcat, I would make the scan an 8-min scan...and use MPD to get the 13-min value
5:36 pm:<DanielX> no choice but to use NT5 but I am trying to get IRT to send a trigger to NT5 across all acct#..this is mt delima
5:36 pm:<fcat> I tried it the other way
5:36 pm:<fcat> 13 m scan....8min MPD
5:36 pm:<LS_Chad> actually
5:36 pm:<LS_Chad> I'd probably scan 1-min data
5:36 pm:<LS_Chad> and use MPD for both 8-min and 13-min
5:36 pm:<fcat> hmmmm
5:37 pm:*** QUARTZ111 has joined us
5:37 pm:<LS_Chad> so you have an even multiple of the underlying periodicity.....for both MPDs
5:37 pm:<Mike> Hello QUARTZ111. Welcome to the Linn Software Chat room.
5:37 pm:<fcat> I see
5:37 pm:*** QUARTZ111 has left
5:37 pm:<DanielX> guys I have ameeting to go to....I'' contact you by email Bill
5:37 pm:<DanielX> hope eddy shows his head soon
5:37 pm:<fcat> when I used 13m scan and 8m mpd it only gave me hits on the 13m
5:37 pm:<Mike> i need eddy also
5:37 pm:*** Tintin has joined us
5:37 pm:<DanielX> he got us started but disappeared
5:38 pm:<Mike> i need to test flags adn flagsa a bar ago I guess i use a ton of variables
5:38 pm:*** QUARTZ111 has joined us
5:38 pm:<DanielX> cao
5:38 pm:*** Tintin has left
5:38 pm:*** DanielX has left
5:38 pm:<fcat> as if I was just running a 13m scan
5:38 pm:<Mike> Bill can i set a custom instrument?
5:38 pm:<QUARTZ111> TEST
5:39 pm:<Mike> see y ou
5:39 pm:<QUARTZ111> txs i gotta find how to do lower case in this
5:40 pm:<QUARTZ111> ah nm
5:41 pm:<Mike> Bill here?
5:41 pm:<fcat> as a simple example....I want to know when the stochastics are coiling thru the 20 band on both the 8 and 13 minute charts
5:41 pm:<QUARTZ111> bill is the programmer i take it
5:41 pm:<tuna> trying to get a vp chart to display yesterday here,,it skips yest and goes to the 28th
5:42 pm:<LS_Bill> yes I am a programmer
5:42 pm:<QUARTZ111> great
5:42 pm:<LS_Bill> lower case ?
5:42 pm:<QUARTZ111> never mind ... i figured it out...
5:43 pm:<mptrading> maybe you missed to collect data scottx ?
5:43 pm:<Mike> Bill I can not set a custom indicator can i?
5:43 pm:<QUARTZ111> just checking in as this is my first day with RT ... great to see a support room... back later
5:44 pm:*** QUARTZ111 has left
5:45 pm:<fcat> Are you near email Bill?
5:45 pm:<LS_Bill> yes
5:46 pm:<fcat> want to make sure it came through
5:46 pm:<fcat> been having some email server issues
5:49 pm:<LS_Bill> got it, thanks
5:50 pm:<fcat> ok good
5:52 pm:<fcat> for some reason the two rows of buttons in the top of that 3m chart keep overlapping themselves whenever I shutdown
5:53 pm:<fcat> or even minimize the chart for that matter
5:54 pm:*** Quartz_11 has joined us
5:54 pm:<jimbrowskii> is there anyway to disable ALL grey pop-up boxes that come up?
5:54 pm:*** mptrading has left
5:56 pm:<LS_Bill> are you talking about message boxes with an OK button?
5:57 pm:<jimbrowskii> yes, those little grey boxes that always ask" do you want to update"? etc
5:58 pm:<LS_Bill> oh sure, you can disable that
5:58 pm:<LS_Bill> go to Setup: Preferences: Mail and Internet
5:58 pm:<LS_Bill> uncheck the box titled "Check for Updates"
5:58 pm:<LS_Bill> and you won't be bothered again
5:58 pm:<jimbrowskii> oh ok i see it thanks
5:58 pm:<LS_Bill> you can check manually anytime you wish using the help menu when it's convenient
6:03 pm:*** IRT_USER has left
6:04 pm:<Mike> take care all
6:05 pm:<LS_Bill> nite Mike
6:05 pm:<Mike> yeah
6:05 pm:<arno> bye Mike
6:05 pm:<fcat> cya Mike