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  Q&A - Broken down by Topic . . .      Complete List of Questions - All Topics
     Charts and Technical Indicators      TPO Charts
     RTL: Scans, Signals, and Custom Indicators      Importing and Exporting
     Trading Systems and Backtesting      Schedules
     Quotepages, Portfolios and Custom Columns      Alarms / Alerts
     Data: Historical Data, the Database, and Data Services      User Variables (T# and V#)
     Custom Instruments: Spreads and Pairs      General / Miscellaneous
     Controls, Windows, and the Button Indicator      Autotrading
     Slide Shows      Product Line
  Investor/RT Q & A
Answers to Common Questions

If your don't find your answer below, please explore the support options found here.  Also, please notify support@linnsoft.com of any questions that are not answered here, so the answers may be added.

Question:

How do I get started with Investor/RT?

  Answer

Question:

Why Investor/RT?  What are it's strengths?  What makes it unique?  In what areas does Investor/RT excel?

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Question:

If I can't find my answer here, where else can I look?

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Question:

What's the best way to search through the entire Q&A section for specific keywords?

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Question:

What kind of volume-driven tools are available in Investor/RT?   Answer

Question:

Where can I find additional information on Investor/RT License Codes and License Activation?   Answer

Question:

Is Investor/RT compatible with Windows Vista?   Answer

Question:

How do I share my chart with LinnSoft support, or another user?   Answer

Question:

How do I add a technical indicator to a chart?

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Question:

How do I remove/delete a technical indicator from a chart?

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Question:

Where can I find more information on a specific technical indicator?

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Question:

My charts are not updating (frozen).  What can I do?

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Question:

What exactly is a "Preset"?  How do I save multiple sets of preferences for technical indicators?

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Question:

Where can I access additional information on the RTL Tokens / Functions (used to build Scans, Signals, and Custom Indicators) and exactly what each one means?

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Question:

Where can I find more information on adding a Custom Column to a QuotePage?

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Question:

How would I create a "spread" or "pair" in Investor/RT representing the difference in price between two symbols/instruments?

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Question:

How do I import my own list of symbols into Investor/RT?

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Question:

How do I reference the historical 52 week high (or low) for a daily chart or backtest?

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Question:

How do I know when a new version of Investor/RT is available for downloading?

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Question:

I have eSignal as a data feed . Is the fundamental data available from eSignal? Do I need to upgrade my service or subscribe to a different service for fundamentals?

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Question:

How do I add a line to an intraday chart which displays the previous daily closing price (or previous daily high, previous daily low, etc.)?

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Question:

How do I setup a schedule to automatically download data?

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Question:

How do I delete all the symbols in my database and start from scratch?

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Question:

What exactly is "Posting"?  And do end-of-day (EOD) users really need to post?

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Question:

Where can I find common chart shortcuts, like how to change the active symbol/instrument or periodicity, or how to zoom in and out, etc.?

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Question:

Is there any way for me to monitor a number of symbols above the number dictated by the symbol limit of my data services?

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Question:

Where can I learn more about the Vertical Scale preferences of each traditional chart window pane? (Multi-Scaling, Automatic, Manual, and Instrument-Only Scaling, Custom Markings, Log Scaling, etc.)

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Question:

What are User Text (T#) Variables, and how do I import text into them?

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Question:

What does it mean after I try to backup the database and get a message that the database could not be backed up because "errors were detected", and that the database needs to be fixed?

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Question:

Where can I find additional information on maintaining my Investor/RT database?

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Question:

I'm seeing discrepancies between my indicator values in a Custom Column (Scan, Signal, or Backtest) versus the values I see in my chart (or in another program).  What might account for this?

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Question:

How do I make an Scan or Signal that looks for consolidation and then break out
of say a 4-8 week consolidation period?

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Question:

How do I setup alarms/alerts for technical indicators?

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Question:

How would I setup a scan or signal to find Hammer, Inverse Hammer, or any other Candlestick Patterns (CPR)?

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Question:

Is there any way to place a box or note on a chart which shows the current value of WPR (or any other technical indicator)?

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Question:

I've noticed that in some windows in Investor/RT, certain buttons and other controls seem to be either missing, or out of place.  Is there a setting somewhere that will correct this?  I'm using Windows XP.  (Large Fonts)

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Question:

How do I eliminate errors (bad ticks) in data that are distorting indicators on a chart like moving averages or Donchian bands?

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Question:

How do I add the daily or weekly pivot point to an intraday chart?

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Question:

How would I add a button to a chart which toggles a specific technical indicator (with a specific set of preferences) on and off?

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Question:

How do you set preferences for a slide show and what is the function of the controls on the slide show toolbar?

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Question:

How do I create a button on a chart (or a keyboard shortcut) that will open a specific chart, quotepage, or layout?

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Question:

Is it possible to copy and paste a Button indicator from one chart to another?

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Question:

What exactly is "Presentation Mode"?

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Question:

What is the purpose of the "Task Window Title Text" option available in the "Setup: Preferences: General" window?

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Question:

How do I change the default Account Balance Chart that comes up as part of the output of  a backtest?

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Question:

Is there any way to export technical indicator data/values to a text file?

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Question:

How can I draw historical daily Pivot Point levels/lines on my intraday chart?

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Question:

What is the difference between Investor/RT and Investor/RT Professional?

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Question:

Where would I find additional information on the various statistical values that are shown in the title bar of the Price/Time Profile charts (TFF, TPO, POC, and Q%)?

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Question:

How would I create a scan or signal which accessed data from multiple periodicities simultaneously (1-min, 5-min, 30-min, 90-min, and Daily)?

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Question:

What are User Variables (V# Variables) and how are they used within Investor/RT?

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Question:

I'm seeing the message "NOT MARKED INTRADAY" in the title bar of some of my charts.  What exactly does this mean?  What does it mean to mark a symbol for intraday monitoring?

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Question:

How can I copy and paste indicators (including Button indicators) from one chart to another?

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Question:

Where can I find additional information on the various periodicities that are available such as Range Bars, Change Bars, Tick Bars, and Volume Bars?

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Question:

How can I paint a technical indicator line or histogram based on any given signal or condition?

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Question:

What steps can I take to keep my database size minimal?

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Question:

What exchanges are supported by the various data services / data feeds that Investor/RT supports?  I'm specifically looking for the ASX (Australian Stock Exchange) on a realtime basis?

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Question:

Where can I find more information on the data services / data feeds that Investor/RT supports?

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Question:

Where can I find more information on Trading Systems and Backtesting?

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Question:

Where can I find more information on Trading System Optimization?

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Question:

I have symbols broken up into groups using quotepages.  When I run a scan on all my symbols, in the resulting quotepage, I would like to be able to identify which quotepages each symbol resides in.  How can I do this?

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Question:

Where can I find a very basic novice explanation of how to use the RTL language to create Scans, Signals, or Custom Indicators?

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Question:

How can I quickly view the quotepages in which a given symbol resides?

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Question:

Where can I find more information on the Quick Quote window?

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Question:

Is it possible to build the comment into the setup dialog box for charts and scans so it could be left unchanged or modified slightly when updating?

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Question:

How can I find and delete "dead" symbols or symbols that do not have sufficient historical data?

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Question:

How can I merge the symbols from several different quotepages into a single quotepage?

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Question:

Does Investor/RT work with multiple monitors?

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Question:

Is there a one-step way to shutoff all the alarms I have set or more specifically to put them "on hold" and then to be able to reactivate them all later?

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Question:

What is the best way to go about mixing periodicities on charts?  I would like to overlay a 5-minute stochastics on a 1-minute chart.

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Question:

How would I create a signal that found MSH (Market Structure High) and MSL (Market Structure Low)?

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Question:

How do I scan for the biggest gappers during the pre-market?  My symbol limit is 200 symbols but I would like to monitor 2000 symbols for gaps.  Can I do this?

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Question:

Is there any way to set certain properties (display format, security type, monitoring options, session, highlight color, user data, etc) using a scan?

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Question:

Is there any way to adjust the order of chart objects (instruments and technical indicators)?  Both the order in which they are drawn, and the order they appear in the pane title.

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Question:

Can the Investor/RT and DTN Satellite combination allow me to download historical data, either daily or intraday?

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Question:

My toolbar seems to have disappeared.  How can I recover the toolbar that corresponds to my quotepage or chart?

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Question:

In my Point and Figure (PNF) charts, and the Point and Figure indicator, can I specify different box sizes based on the price of the symbol?

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Question:

I created a chart with a 25 period Linear Regression.  Why does the Linear Regression line disappear when I switch periodicities (to weekly, or 30-minute)?

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Question:

How do I globally change the formats for my existing quotepages to my desired format?  Using "Setup: Preferences/Quotepages" does not allow me to change formats globally.

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Question:

How can I manage Investor/RT on a dual monitor setup so I can keep charts visible on one monitor while viewing web pages or email on the other monitor?  At other times I want Investor/RT to display across both monitors.

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Question:

I have a technical indicator (Exponential Moving Average - EMA) whose values in a chart, custom column, or scan does not match those of another source.  What could account for the discrepancy?

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Question:

When scanning daily data, at what time in the day do my current tokens (CL, HI, MA, RSI, etc) rollover and become previous tokens (CL.1, HI.1, MA.1, RSI.1, etc)?  At what point does TOKEN become TOKEN.1?

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Question:

Is it possible to create moving averages of specific technical indicators (Money Flow, Money Flow Index, Fischer Transform, etc.), that would be shown in the same pane as the indicator? More generally, can I see an indicator of an indicator?

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Question:

How can scans or signals be incorporated into a chart so that visual backtesting may be performed?

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Question:

How do I create a cumulative daily A-D Line for the S&P 500 (or any other custom group of stocks or symbols)?

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Question:

I've noticed that when I assign a name to a scan like" Liquidity Check "it converts the space to an underscore, like "Liquidity_Check". However, this practice is not used for quotepages. What are the rules for assigning names to scans, quotepages, and other objects?

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Question:

How do I setup a ticker symbol for the e-mini which monitors only the RTH day session?

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Question:

How do I best manage multiple databases in Investor/RT?

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Question:

How do I implement a trailing stop in a trading system?

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Question:

How do I implement a stop and/or target in a trading system?

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Question:

How do I join the Linn Software Investor/RT Yahoo! Group / Discussion List?

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Question:

What is the easiest way to share my database to Linn Software support or another Investor/RT user?

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Question:

I need a Scan/Signal that will...

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Question:

How would I write a scan to pick out symbols based on a date or word pattern?

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Question:

How do I setup a schedule action that will automatically save the quotepage that results from a "scan" schedule action?

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Question:

Is there a way to add symbols to a quotepage without the quotepage being open?

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Question:

What is the "QuotePage Browser"?

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Question:

Investor/RT is issuing a "Fatal Error" message when I try to start up the program. What should I do?

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Question:

How do I put an overall stop loss or target on a trading system that trades a basket/quotepage of stocks?

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Question:

My time zone has shifted to Daylight Savings Time one week prior to the U.S..  What should I do?

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Question:

How do I import fundamental data / key statistics or current qutoes from Yahoo! Finance?  (Market Cap, Trailing P/E, Price/Sales, Price/Book, Revenue Per Share, Total Cash Per Share, Current Ratio, Book Value Per Share, Beta, 52-Week High, 52-Week Low, 200-Day Moving Average, Shares Outstanding, Float, % Held by Insiders, % Held by Institutions, Shares Short, Short % of Float, Dividend)

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Question:

What is the Chart Highlighter and where can I adjust it's settings (colors, etc.)?

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Question:

Is it possible to set voice alarms or sound alarms with Investor/RT?

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Question:

How do you display bid/ask dots/lines on the chart as shown on the screen shot in the "Day Trading Tutorial" (page 3) of the LinnSoft site (demo screen shot 1 min bar, FORE chart)?

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Question:

How can I monitor the difference between the ask volume and bid volume (AVOL - BVOL) historically on an intraday chart?

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Question:

Is it possible to change the thickness/width of bars/candles without zooming in our out on a chart?

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Question:

Is it possible in the RTL language to mix ticker symbols within the same signal, scan, or custom indicator?  For instance, a signal which detects that both MWD and MER are above their upper Bollinger band.

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Question:

How do I add or remove whitespace (lookahead period) from the right side of my chart, between the most current bar, and the vertical scale?

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Question:

How do I setup ticker symbols for futures when using the Interactive Brokers (IB) version?

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Question:

Where can I find more information on Trading System Realization?

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Question:

What is the conditional operator (? operator) in RTL, and how is it used?

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Question:

Does Investor/RT offer access to Jurik indicators?

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Question:

Does Investor/RT provide a Software Developer's Kit (SDK) so that user may write their own indicators externally to Investor/RT?

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Question:

Can I import  ticker symbols of pairs or spreads into Investor/RT from a text or csv file?  (custom instruments)

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Question:

I've got a large quotepage of stocks I monitor.  I would like to run a scan periodically (every 15 seconds) to record the difference between the current daily volume and the volume the last time I ran the scan (15 seconds back), and record these values historically so I can run moving averages and other indicators on them.  Is there any way to do this?  (V# tickers)

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Question:

How do I get my questions answered quickly with out waiting for Support to respond?  For example I need to know how to combine multiple charts like a 5 minute, a 15 minute, and a 65 minute and quickly change the symbol on all 3 charts by clicking on a symbol on my quote page.    Answer

Question:

I have several questions regarding the RTL language with respect the if/then/else statements, nested statements, comments, and multiple statements or expressions.  Where can I find this information?    Answer

Question:

In the RTL language, how can I use the same technical indicator token multiple times within the same expression?    Answer

Question:

In an RTL expression, is there any way to use the CI or Signal names directly in the syntax?    Answer

Question:

I need to change a multiplier or a component of a pair / custom instrument.  How would I go about that?    Answer

Question:

What's the difference between a Signal and a Scan?    Answer

Question:

My Investor/RT system seems to be running very slowly and consuming a great deal of resources.  What can I do?    Answer

Question:

Could you advise how Investor/RT handles contract rollovers?    Answer

Question:

My "Change", "%Change", and/or "Prev Close" columns is not showing the correct values.  What can I do?

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Question:

I just contacted myTrack to ask about their ticker symbols for indexes. They said I had to connect Linn Software for the correct symbols.  What should I do?    Answer

Question:

I have a scan that I would like to run every 5 minutes throughout the day, but I would like a quotepage to accumulate all hits throughout the day and record the time of entry into the quotepage.  How can I do this?    Answer

Question:

I would like to be able to optimize column widths in Portfolios but, I would like to have the preference set for actual data rather than column headings as sometimes the column headings are substantially larger than the data.    Answer

Question:

I am trying to display a TSE (Toronto) stock symbol in a quote page. myTrack symbol lookup tells me the symbol is WTN, but when I add that symbol, my quotepage shows an unrelated U.S. stock. How do I track Western Canadian Coal using Investor/RT?    Answer

Question:

I use myTrack data feed. I would like to practice buying currencies (EUR/USD). Can I do it with IRT; and do you know what the mytrack symbol would be?    Answer

Question:

What is a user profile, and why do I have to include it in my emails to support?    Answer

Question:

Is there a way to get the lines I see on my TPO chart (POC, VA, IB) to also show on my bar or candle chart?    Answer

Question:

I have a complex scan formula, here is just a part of it: (CL >LRF_B) AND ((LRF_B - LRF_LOWER) > 0.85). When I run the scan I see columns for CL, LRF_B and LRF_LOWER in the resulting quotepage, but I also see some columns with funny names like T3 = LRF_B - LRF_LOWER. I'm not a programmer, what are these and how do I get rid of them in the resulting quotepage?    Answer

Question:

Is there any way to create a custom symbol which tracked the advancing or declining issues (adv/dec vol, up ticks, down ticks, etc) for large list of stocks?    Answer

Question:

The Volume Surge setting in the Alarm Preferences (Special) dialog box allows one to specify “’x’ times average”.  Does this mean the alarm will occur when volume today is “x” times the average daily volume over period “y”?  If so, what is “y”?  If not, what does it mean?    Answer

Question:

How does the Price Move alarm work?  Does it mean that the price is either up or down “x” points from the prior day’s close, from the prior tick, or for some other price?    Answer

Question:

How can I create custom price alerts for multiple symbols, without having to keep a chart open for each symbol?    Answer

Question:

How do I follow the advance / decline line in the IB Version of Investor/RT?    Answer

Question:

Can you discuss how Interactive Brokers sends tick data (snapshots) in comparison with other realtime feeds such as eSignal?    Answer

Question:

How can I show the amount of time or ticks left in the current bar, in a bar or candle chart? (%BARLEFT)    Answer

Question:

How is DDE spreadsheet linking implemented in Investor/RT?    Answer

Question:

Where can I find more information on Custom Columns?    Answer

Question:

How are Forex symbols setup for the Interactive Brokers data feed?    Answer

Question:

I am trying to determine if IRT has the drawing tool feature which calculates the difference in price between two chosen price bars. It would be applied similar to drawing a trend line, but would calculate the difference in price between those two points as either price or percent change.    Answer

Question:

How can I create a quotepage that contains all the symbols listed in two quotepages? Similarly, how can I add all the symbols from another quotepage into an existing quotepage?    Answer

Question:

How can I keep Investor/RT from stealing the focus when it run certain scheduled events such as scans? (TweakUI)    Answer

Question:

Daylight Savings Time (DST) just went into effect and now my charts seem to be out of synch.  What can I do?    Answer

Question:

I have a future symbol setup on the 24 hour (session 31), but I would like my Pivots Point values to reference the RTH session (session 2).  And I would rather not rely on daily data/bars for my Pivot Indicator.  I would like for it to just compute off my intraday data.  How can I accomplish this?    Answer

Question:

I'm getting an error message "NtDirect failed to initialize" when I start Investor/RT.  How can I get around this problem?    Answer

Question:

I'm seeing a message "INCOMPATIBLE SESSION" in the title bar of my chart.  What does this mean?    Answer

Question:

I'm seeing a message "STATIC CHART" in the title bar of my chart.  What does this mean?    Answer

Question:

Where can I find more information on Investor/RT "Groups"?    Answer

Question:

What is the difference between the Value Area computations methods of Method A and Method B?    Answer

Question:

I opened an IB paper trading account (a DU account) and Investor/RT says I am not registered to use that account. How can I get Investor/RT to work with a paper trading account?    Answer

Question:

Is it possible to create a custom symbol that tracks the bid or ask price of another symbol, which I can chart historically?    Answer

Question:

I am a DTN internet feed client. Should I be using DTN.IQ or IQFEED?    Answer

Question:

How do I run Investor/RT on Windows Vista operating system?    Answer

Question:

Is there any way to force IRT to login to a specific DTN server?    Answer

Question:

Where can I find more information on the Market Playback feature of Investor/RT?    Answer

Question:

I have been using Investor/RT on a PowerPC Macintosh. How do I migrate my setups to an Intel Mac.    Answer

Question:

The main toolbar has disappeared. How do I get it back?    Answer

Question:

Is there any way I can setup my charts to backfill automatically?    Answer

Question:

How can I setup the Interactive Brokers TWS to allow Investor/RT to connect without prompting for an OK to continue?    Answer

Question:

What are the rules governing when futures contracts rollover?    Answer

Question:

I use IB with DTN Market Access. I have 2 IB accounts and a DU paper trading account. Can I use all three of these with one license for Investor/RT?

  Answer

Question:

I use Investor/RT Standard with Market Profile. Can I continue to use the Volume Breakdown Indicator if I prepay for a year at the existing rate?

  Answer

Question:

I see you are offering end-of-day licenses for Investor/RT. What about non-streaming intra-day licenses?

  Answer

Question:

I am presently using Investor/RT Pro Backtester. How does the new product line-up affect me?

  Answer

Question:

I currently use Investor/RT Standard with Market Profile. I use no indicators other than the Volume Breakdown indicator at present. Under the new product line-up (in effect 7/1/2008) I have to upgrade to the Market Profile Professional edition and pay extra for using just this one indicator. Why are you doing this?

  Answer

Question:

What do these pricing and product line changes mean to me specifically?  I currently have...

  Answer

Question:

I am seeing "MP Not Enabled". My registration (Setup:Preferences:Registration) says "Incomplete". This happens every day beginning around August 1, 2008. What should I do?

  Answer

Question:

I use Investor/RT at both home and work (on two different computers, never simultaneously).  What is the best way to manage my license between the two locations?

  Answer

Question:

My system seems to pause or freeze up every few seconds while Investor/RT is running.  What could be causing this?  (indexing service)

  Answer
     

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