If your don't find your answer below, please explore the support
options found here. Also, please
notify support@linnsoft.com of any
questions that are not answered here, so the answers may be added.
|
Question: |
How do I get started with Investor/RT? |
Answer |
|
Question: |
Why Investor/RT? What are it's strengths?
What makes it unique? In what areas does Investor/RT excel? |
Answer |
|
Question: |
If I can't find my answer here, where else can I look? |
Answer |
|
Question: |
What's the best way to search through the entire Q&A
section for specific keywords? |
Answer |
|
Question: |
What kind of volume-driven tools are available in Investor/RT? |
Answer |
|
Question: |
Where can I find additional information on Investor/RT License Codes and
License Activation? |
Answer |
|
Question: |
Is Investor/RT compatible with Windows Vista? |
Answer |
|
Question: |
How do I share my chart with LinnSoft support, or another user? |
Answer |
|
Question: |
How do I add a technical indicator to a chart? |
Answer |
|
Question: |
How do I remove/delete a technical indicator from a
chart? |
Answer |
|
Question: |
Where can I find more information on a specific
technical indicator? |
Answer |
|
Question: |
My charts are not updating (frozen). What can I
do? |
Answer
|
|
Question: |
What exactly is a "Preset"? How do I
save multiple sets of preferences for technical indicators? |
Answer |
|
Question: |
Where can I access additional information on the RTL
Tokens / Functions (used to build Scans, Signals, and Custom Indicators) and exactly what each one means? |
Answer |
|
Question: |
Where can I find more information on adding a Custom
Column to a QuotePage? |
Answer |
|
Question: |
How would I create a "spread" or "pair" in Investor/RT
representing the difference in price between two symbols/instruments? |
Answer
|
|
Question: |
How do I import my own list of symbols into Investor/RT? |
Answer |
|
Question: |
How do I reference the historical 52 week high (or low)
for a daily chart or backtest? |
Answer |
|
Question: |
How do I know when a new version of Investor/RT is
available for downloading? |
Answer |
|
Question: |
I have eSignal as a data feed . Is the fundamental data
available from eSignal? Do I need to upgrade my service or subscribe to
a different service for fundamentals? |
Answer |
|
Question: |
How do I add a line to an intraday chart which displays
the previous daily closing price (or previous daily high, previous daily
low, etc.)? |
Answer |
|
Question: |
How do I setup a schedule to automatically download
data? |
Answer |
|
Question: |
How do I delete all the symbols in my database and start
from scratch? |
Answer |
|
Question: |
What exactly is "Posting"? And do end-of-day (EOD)
users really need to post? |
Answer |
|
Question: |
Where can I find common chart shortcuts, like how to
change the active symbol/instrument or periodicity, or how to zoom in
and out, etc.? |
Answer |
|
Question: |
Is there any way for me to monitor a number of symbols
above the number dictated by the symbol limit of my data services? |
Answer |
|
Question: |
Where can I learn more about the Vertical Scale
preferences of each traditional chart window pane? (Multi-Scaling,
Automatic, Manual, and Instrument-Only Scaling, Custom Markings, Log
Scaling, etc.) |
Answer |
|
Question: |
What are User Text (T#) Variables, and how do I import
text into them? |
Answer |
|
Question: |
What does it mean after I try to backup the database and
get a message that the database could not be backed up because "errors
were detected", and that the database needs to be fixed? |
Answer |
|
Question: |
Where can I find additional
information on maintaining my Investor/RT database? |
Answer |
|
Question: |
I'm seeing discrepancies between my indicator values in
a Custom Column (Scan, Signal, or Backtest) versus the values I see in
my chart (or in another program). What might account for this? |
Answer |
|
Question: |
How do I make an Scan or Signal that looks for
consolidation and then break out
of say a 4-8 week consolidation period? |
Answer |
|
Question: |
How do I setup alarms/alerts for technical indicators? |
Answer |
|
Question: |
How would I setup a scan or signal to find Hammer,
Inverse Hammer, or any other Candlestick Patterns (CPR)? |
Answer |
|
Question: |
Is there any way to place a box or note on a chart which
shows the current value of WPR (or any other technical indicator)? |
Answer |
|
Question: |
I've noticed that in some windows in Investor/RT,
certain buttons and other controls seem to be either missing, or out of
place. Is there a setting somewhere that will correct this?
I'm using Windows XP. (Large Fonts) |
Answer |
|
Question: |
How do I eliminate errors (bad ticks) in data that are
distorting indicators on a chart like moving averages or Donchian bands? |
Answer |
|
Question: |
How do I add the daily or weekly pivot point to an
intraday chart? |
Answer |
|
Question: |
How would I add a button to a chart which toggles a
specific technical indicator (with a specific set of preferences) on and
off? |
Answer |
|
Question: |
How do you set preferences for a slide show and what is
the function of the controls on the slide show toolbar? |
Answer |
|
Question: |
How do I create a button on a chart (or a keyboard
shortcut) that will open a specific chart, quotepage, or layout? |
Answer |
|
Question: |
Is it possible to copy and paste a Button indicator from
one chart to another? |
Answer |
|
Question: |
What exactly is "Presentation Mode"? |
Answer |
|
Question: |
What is the purpose of the "Task Window Title Text"
option available in the "Setup: Preferences: General" window? |
Answer |
|
Question: |
How do I change the default Account Balance Chart that
comes up as part of the output of a backtest? |
Answer |
|
Question: |
Is there any way to export technical indicator
data/values to a text file? |
Answer |
|
Question: |
How can I draw historical daily Pivot Point levels/lines
on my intraday chart? |
Answer |
|
Question: |
What is the difference between Investor/RT and
Investor/RT Professional? |
Answer |
|
Question: |
Where would I find additional information on the various
statistical values that are shown in the title bar of the Price/Time
Profile charts (TFF, TPO, POC, and Q%)? |
Answer |
|
Question: |
How would I create a scan or signal which accessed data
from multiple periodicities simultaneously (1-min, 5-min, 30-min,
90-min, and Daily)? |
Answer |
|
Question: |
What are User Variables (V# Variables) and how are they
used within Investor/RT? |
Answer |
|
Question: |
I'm seeing the message "NOT MARKED INTRADAY" in the
title bar of some of my charts. What exactly does this mean?
What does it mean to mark a symbol for intraday monitoring? |
Answer |
|
Question: |
How can I copy and paste indicators (including Button
indicators) from one chart to another? |
Answer |
|
Question: |
Where can I find additional information on the various
periodicities that are available such as Range Bars, Change Bars, Tick
Bars, and Volume Bars? |
Answer |
|
Question: |
How can I paint a technical indicator line or histogram
based on any given signal or condition? |
Answer |
|
Question: |
What steps can I take to keep my database size minimal? |
Answer |
|
Question: |
What exchanges are supported by the various data
services / data feeds that Investor/RT supports? I'm specifically
looking for the ASX (Australian Stock Exchange) on a realtime basis? |
Answer |
|
Question: |
Where can I find more information on the data services /
data feeds that Investor/RT supports? |
Answer |
|
Question: |
Where can I find more information on Trading Systems and
Backtesting? |
Answer |
|
Question: |
Where can I find more information on Trading System
Optimization? |
Answer |
|
Question: |
I have symbols broken up into groups using quotepages.
When I run a scan on all my symbols, in the resulting quotepage, I would
like to be able to identify which quotepages each symbol resides in.
How can I do this? |
Answer |
|
Question: |
Where can I find a very basic novice explanation of how
to use the RTL language to create Scans, Signals, or Custom Indicators? |
Answer |
|
Question: |
How can I quickly view the quotepages in which a given
symbol resides? |
Answer |
|
Question: |
Where can I find more information on the Quick Quote
window? |
Answer |
|
Question: |
Is it possible to build the comment into the setup
dialog box for charts and scans so it could be left unchanged or
modified slightly when updating? |
Answer |
|
Question: |
How can I find and delete "dead" symbols or symbols that
do not have sufficient historical data? |
Answer |
|
Question: |
How can I merge the symbols from several different
quotepages into a single quotepage? |
Answer |
|
Question: |
Does Investor/RT work with multiple monitors? |
Answer |
|
Question: |
Is there a one-step way to shutoff all the alarms I have
set or more specifically to put them "on hold" and then to be able to
reactivate them all later? |
Answer |
|
Question: |
What is the best way to go about mixing periodicities on
charts? I would like to overlay a 5-minute stochastics on a
1-minute chart. |
Answer |
|
Question: |
How would I create a signal that found MSH (Market
Structure High) and MSL (Market Structure Low)? |
Answer |
|
Question: |
How do I scan for the biggest gappers during the
pre-market? My symbol limit is 200 symbols but I would like to
monitor 2000 symbols for gaps. Can I do this? |
Answer |
|
Question: |
Is there any way to set certain properties (display
format, security type, monitoring options, session, highlight color,
user data, etc) using a scan? |
Answer |
|
Question: |
Is there any way to adjust the order of chart objects
(instruments and technical indicators)? Both the order in which
they are drawn, and the order they appear in the pane title. |
Answer |
|
Question: |
Can the Investor/RT and DTN Satellite combination allow
me to download historical data, either daily or intraday? |
Answer |
|
Question: |
My toolbar seems to have disappeared. How can I
recover the toolbar that corresponds to my quotepage or chart? |
Answer |
|
Question: |
In my Point and Figure (PNF) charts, and the Point and
Figure indicator, can I specify different box sizes based on the price
of the symbol? |
Answer |
|
Question: |
I created a chart with a 25 period Linear Regression.
Why does the Linear Regression line disappear when I switch
periodicities (to weekly, or 30-minute)? |
Answer |
|
Question: |
How do I globally change the formats for my existing
quotepages to my desired format? Using "Setup:
Preferences/Quotepages" does not allow me to change formats globally. |
Answer |
|
Question: |
How can I manage Investor/RT on a dual monitor setup so
I can keep charts visible on one monitor while viewing web pages or
email on the other monitor? At other times I want Investor/RT to
display across both monitors. |
Answer |
|
Question: |
I have a technical indicator (Exponential Moving Average
- EMA) whose values in a chart, custom column, or scan does not match
those of another source. What could account for the discrepancy? |
Answer |
|
Question: |
When scanning daily data, at what time in the day do my
current tokens (CL, HI, MA, RSI, etc) rollover and become previous
tokens (CL.1, HI.1, MA.1, RSI.1, etc)? At what point does TOKEN
become TOKEN.1? |
Answer |
|
Question: |
Is it possible to create moving averages of specific
technical indicators (Money Flow, Money Flow Index, Fischer Transform,
etc.), that would be shown in the same pane as the indicator? More
generally, can I see an indicator of an indicator? |
Answer |
|
Question: |
How can scans or signals be incorporated into a chart so
that visual backtesting may be performed? |
Answer |
|
Question: |
How do I create a cumulative daily A-D Line for the S&P
500 (or any other custom group of stocks or symbols)? |
Answer |
|
Question: |
I've noticed that when I assign a name to a scan like"
Liquidity Check "it converts the space to an underscore, like "Liquidity_Check".
However, this practice is not used for quotepages. What are the rules
for assigning names to scans, quotepages, and other objects? |
Answer |
|
Question: |
How do I setup a ticker symbol for the e-mini which
monitors only the RTH day session? |
Answer
|
|
Question: |
How do I best manage multiple databases in Investor/RT? |
Answer
|
|
Question: |
How do I implement a trailing stop in a trading system? |
Answer
|
|
Question: |
How do I implement a stop and/or target in a trading
system? |
Answer
|
|
Question: |
How do I join the Linn Software Investor/RT Yahoo! Group
/ Discussion List? |
Answer
|
|
Question: |
What is the easiest way to share my database to Linn
Software support or another Investor/RT user? |
Answer
|
|
Question: |
I need a Scan/Signal that will... |
Answer
|
|
Question: |
How would I write a scan to pick out symbols based on a
date or word pattern? |
Answer
|
|
Question: |
How do I setup a schedule action that will automatically
save the quotepage that results from a "scan" schedule action? |
Answer
|
|
Question: |
Is there a way to add symbols to a quotepage without the
quotepage being open? |
Answer
|
|
Question: |
What is the "QuotePage Browser"? |
Answer
|
|
Question: |
Investor/RT is issuing a "Fatal Error" message when I
try to start up the program. What should I do? |
Answer
|
|
Question: |
How do I put an overall stop loss or target on a trading
system that trades a basket/quotepage of stocks? |
Answer
|
|
Question: |
My time zone has shifted to Daylight Savings Time one
week prior to the U.S.. What should I do? |
Answer
|
|
Question: |
How do I import fundamental data / key statistics or
current qutoes from
Yahoo! Finance? (Market Cap, Trailing P/E, Price/Sales,
Price/Book, Revenue Per Share, Total Cash Per Share, Current Ratio, Book
Value Per Share, Beta, 52-Week High, 52-Week Low, 200-Day Moving
Average, Shares Outstanding, Float, % Held by Insiders, % Held by
Institutions, Shares Short, Short % of Float, Dividend) |
Answer
|
|
Question: |
What is the Chart Highlighter and where can I adjust
it's settings (colors, etc.)? |
Answer
|
|
Question: |
Is it possible to set voice alarms or sound alarms with
Investor/RT? |
Answer
|
|
Question: |
How do you display bid/ask dots/lines on the chart as
shown on the screen shot in the "Day Trading Tutorial" (page 3) of the
LinnSoft site (demo screen shot 1 min bar, FORE chart)? |
Answer
|
|
Question: |
How can I monitor the difference between the ask volume
and bid volume (AVOL - BVOL) historically on an intraday chart? |
Answer
|
|
Question: |
Is it possible to change the thickness/width of
bars/candles without zooming in our out on a chart? |
Answer
|
|
Question: |
Is it possible in the RTL language to mix ticker symbols
within the same signal, scan, or custom indicator? For instance, a
signal which detects that both MWD and MER are above their upper
Bollinger band. |
Answer
|
|
Question: |
How do I add or remove whitespace (lookahead period)
from the right side of my chart, between the most current bar, and the
vertical scale? |
Answer
|
|
Question: |
How do I setup ticker symbols for futures when using the
Interactive Brokers (IB) version? |
Answer
|
|
Question: |
Where can I find more information on Trading System
Realization? |
Answer |
|
Question: |
What is the conditional operator (? operator) in RTL,
and how is it used? |
Answer |
|
Question: |
Does Investor/RT offer access to Jurik indicators? |
Answer |
|
Question: |
Does Investor/RT provide a Software Developer's Kit
(SDK) so that user may write their own indicators externally to
Investor/RT? |
Answer |
|
Question: |
Can I import ticker symbols of pairs or spreads
into Investor/RT from a text or csv file? (custom instruments) |
Answer |
|
Question: |
I've got a large quotepage of stocks I monitor. I
would like to run a scan periodically (every 15 seconds) to record the
difference between the current daily volume and the volume the last time
I ran the scan (15 seconds back), and record these values historically
so I can run moving averages and other indicators on them. Is
there any way to do this? (V# tickers) |
Answer |
|
Question: |
How do I get my questions answered quickly with out
waiting for Support to respond? For example I need to know how to
combine multiple charts like a 5 minute, a 15 minute, and a 65 minute
and quickly change the symbol on all 3 charts by clicking on a symbol on
my quote page. |
Answer |
|
Question: |
I have several questions regarding the RTL language with respect the
if/then/else statements, nested statements, comments, and multiple
statements or expressions. Where can I find this information? |
Answer |
|
Question: |
In the RTL language, how can I use the same technical indicator token
multiple times within the same expression? |
Answer |
|
Question: |
In an RTL expression, is there any way to use the CI or Signal names
directly in the syntax? |
Answer |
|
Question: |
I need to change a multiplier or a component of a pair / custom
instrument. How would I go about that? |
Answer |
|
Question: |
What's the difference between a Signal and a Scan? |
Answer |
|
Question: |
My Investor/RT system seems to be running very slowly and consuming a
great deal of resources. What can I do? |
Answer |
|
Question: |
Could you advise how Investor/RT handles contract rollovers? |
Answer |
|
Question: |
My "Change", "%Change", and/or "Prev Close" columns is not showing the
correct values. What can I do? |
Answer |
|
Question: |
I just contacted myTrack to ask about their ticker
symbols for indexes. They said I had to connect Linn Software for the
correct symbols. What should I do? |
Answer |
|
Question: |
I have a scan that I would like to run every 5 minutes throughout the
day, but I would like a quotepage to accumulate all hits throughout the
day and record the time of entry into the quotepage. How can I do
this? |
Answer |
|
Question: |
I would like to be able to optimize column widths in
Portfolios but, I would like to have the preference set for actual data
rather than column headings as sometimes the column headings are
substantially larger than the data. |
Answer |
|
Question: |
I am trying to display a TSE (Toronto) stock symbol in a quote page.
myTrack symbol lookup tells me the symbol is WTN, but when I add that
symbol, my quotepage shows an unrelated U.S. stock. How do I track
Western Canadian Coal using Investor/RT? |
Answer |
|
Question: |
I use myTrack data feed. I would like to practice buying
currencies (EUR/USD). Can I do it with IRT; and do you know what the
mytrack symbol would be? |
Answer |
|
Question: |
What is a user profile, and why do I have to include it
in my emails to support? |
Answer |
|
Question: |
Is there a way to get the lines I see on my TPO chart (POC,
VA, IB) to also show on my bar or candle chart? |
Answer |
|
Question: |
I have a complex scan formula, here is just a part of it: (CL >LRF_B)
AND ((LRF_B - LRF_LOWER) > 0.85). When I run the scan I see columns for
CL, LRF_B and LRF_LOWER in the resulting quotepage, but I also see some
columns with funny names like T3 = LRF_B - LRF_LOWER. I'm not a
programmer, what are these and how do I get rid of them in the resulting
quotepage? |
Answer |
|
Question: |
Is there any way to create a custom symbol which tracked the advancing
or declining issues (adv/dec vol, up ticks, down ticks, etc) for large
list of stocks? |
Answer |
|
Question: |
The Volume Surge setting in the Alarm Preferences (Special) dialog box
allows one to specify “’x’ times average”. Does this mean the alarm
will occur when volume today is “x” times the average daily volume over
period “y”? If so, what is “y”? If not, what does it mean? |
Answer |
|
Question: |
How does the Price Move alarm work? Does it mean that the price is
either up or down “x” points from the prior day’s close, from the prior
tick, or for some other price? |
Answer |
|
Question: |
How can I create custom price alerts for multiple symbols, without
having to keep a chart open for each symbol? |
Answer |
|
Question: |
How do I follow the advance / decline line in the IB Version of
Investor/RT? |
Answer |
|
Question: |
Can you discuss how Interactive Brokers sends tick data (snapshots) in
comparison with other realtime feeds such as eSignal? |
Answer |
|
Question: |
How can I show the amount of time or ticks left in the
current bar, in a bar or candle chart? (%BARLEFT) |
Answer |
|
Question: |
How is DDE spreadsheet linking implemented in Investor/RT? |
Answer |
|
Question: |
Where can I find more information on Custom Columns? |
Answer |
|
Question: |
How are Forex symbols setup for the Interactive Brokers data feed? |
Answer |
|
Question: |
I am trying to determine if IRT has the drawing tool feature which
calculates the difference in price between two chosen price bars. It
would be applied similar to drawing a trend line, but would calculate
the difference in price between those two points as either price or
percent change. |
Answer |
|
Question: |
How can I create a quotepage that contains all the symbols listed in two
quotepages? Similarly, how can I add all the symbols from another
quotepage into an existing quotepage? |
Answer |
|
Question: |
How can I keep Investor/RT from stealing the focus when it run certain
scheduled events such as scans? (TweakUI) |
Answer |
|
Question: |
Daylight Savings Time (DST) just went into effect and now my charts seem
to be out of synch. What can I do? |
Answer |
|
Question: |
I have a future symbol setup on the 24 hour (session
31), but I would like my Pivots Point values to reference the RTH
session (session 2). And I would rather not rely on daily
data/bars for my Pivot Indicator. I would like for it to just
compute off my intraday data. How can I accomplish this? |
Answer |
|
Question: |
I'm getting an error message "NtDirect failed to initialize" when I
start Investor/RT. How can I get around this problem? |
Answer |
|
Question: |
I'm seeing a message "INCOMPATIBLE SESSION" in the title bar of my
chart. What does this mean? |
Answer |
|
Question: |
I'm seeing a message "STATIC CHART" in the title bar of my chart.
What does this mean? |
Answer |
|
Question: |
Where can I find more information on Investor/RT "Groups"? |
Answer |
|
Question: |
What is the difference between the Value Area computations methods of
Method A and Method B? |
Answer |
|
Question: |
I opened an IB paper trading account (a DU account) and Investor/RT says
I am not registered to use that account. How can I get Investor/RT to
work with a paper trading account? |
Answer |
|
Question: |
Is it possible to create a custom symbol that tracks the bid or ask
price of another symbol, which I can chart historically? |
Answer
 |
|
Question: |
I am a DTN internet feed client. Should I be using DTN.IQ or IQFEED? |
Answer |
|
Question: |
How do I run Investor/RT on Windows Vista operating system? |
Answer |
|
Question: |
Is there any way to force IRT to login to a specific DTN server? |
Answer |
|
Question: |
Where can I find more information on the Market Playback feature of
Investor/RT? |
Answer |
|
Question: |
I have been using Investor/RT on a PowerPC Macintosh. How do I migrate
my setups to an Intel Mac. |
Answer |
|
Question: |
The main toolbar has disappeared. How do I get it back? |
Answer |
|
Question: |
Is there any way I can setup my charts to backfill automatically? |
Answer |
|
Question: |
How can I setup the Interactive Brokers TWS to allow Investor/RT to
connect without prompting for an OK to continue? |
Answer |
|
Question: |
What are the rules governing when futures contracts rollover? |
Answer |
|
Question: |
I use IB with DTN Market Access. I have 2 IB accounts
and a DU paper trading account. Can I use all three of these with one
license for Investor/RT? |
Answer |
|
Question: |
I use Investor/RT Standard with Market Profile. Can I
continue to use the Volume Breakdown Indicator if I prepay for a year at
the existing rate? |
Answer |
|
Question: |
I see you are offering end-of-day licenses for
Investor/RT. What about non-streaming intra-day licenses? |
Answer |
|
Question: |
I am presently using Investor/RT Pro Backtester. How
does the new product line-up affect me? |
Answer |
|
Question: |
I currently use Investor/RT Standard with Market
Profile. I use no indicators other than the Volume Breakdown indicator
at present. Under the new product line-up (in effect 7/1/2008) I have to
upgrade to the Market Profile Professional edition and pay extra for
using just this one indicator. Why are you doing this? |
Answer |
|
Question: |
What do these pricing and product line changes mean to
me specifically? I currently have... |
Answer |
|
Question: |
I am seeing "MP Not Enabled". My registration (Setup:Preferences:Registration)
says "Incomplete". This happens every day beginning around August 1,
2008. What should I do? |
Answer |
|
Question: |
I use Investor/RT at both home and work (on two
different computers, never simultaneously). What is the best way
to manage my license between the two locations? |
Answer |
|
Question: |
My system seems to pause or freeze up every few seconds
while Investor/RT is running. What could be causing this?
(indexing service) |
Answer |
|
|
|
|