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  Q&A - Broken down by Topic . . .      Complete List of Questions - All Topics
     Charts and Technical Indicators      Market Profile Charts
     RTL: Scans, Signals, and Custom Indicators      Importing and Exporting
     Trading Systems and Backtesting      Schedules
     Quotepages, Portfolios and Custom Columns      Alarms / Alerts
     Data: Historical Data, the Database, and Data Services      User Variables (T# and V#)
     Custom Instruments: Spreads and Pairs      General / Miscellaneous
     Controls, Windows, and the Button Indicator      Autotrading
     Slide Shows      Product Line
  Investor/RT Q & A
Answers to Common Questions

If your don't find your answer below, please explore the support options found here.  Also, please notify support@linnsoft.com of any questions that are not answered here, so the answers may be added.

Question:

How do I get started with Investor/RT?

  Answer

Question:

Why Investor/RT?  What are it's strengths?  What makes it unique?  In what areas does Investor/RT excel?

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Question:

If I can't find my answer here, where else can I look?

  Answer

Question:

What's the best way to search through the entire Q&A section for specific keywords?

  Answer

Question:

What kind of volume-driven tools are available in Investor/RT?   Answer

Question:

Where can I find additional information on Investor/RT License Codes and License Activation?   Answer

Question:

Can you explain the differences between Windows XP and Windows Vista as it relates to Investor/RT?   Answer

Question:

Is Investor/RT compatible with Windows Vista?   Answer

Question:

How do I share my chart with LinnSoft support, or another user?   Answer

Question:

How do I add a technical indicator to a chart?

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Question:

How do I remove/delete a technical indicator from a chart?

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Question:

Where can I find more information about Custom Instruments or Custom Symbols?

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Question:

Where can I find more information about audible alerts or alarms for key price levels?

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Question:

Where can I find more information on a specific technical indicator?

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Question:

My charts are not updating (frozen).  What can I do?

  Answer 

Question:

What exactly is a "Preset"?  How do I save multiple sets of preferences for technical indicators?

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Question:

Where can I access additional information on the RTL Tokens / Functions (used to build Scans, Signals, and Custom Indicators) and exactly what each one means?

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Question:

Where can I find more information on adding a Custom Column to a QuotePage?

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Question:

How would I create a "spread" or "pair" in Investor/RT representing the difference in price between two symbols/instruments?

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Question:

How do I import my own list of symbols into Investor/RT?

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Question:

How do I reference the historical 52 week high (or low) for a daily chart or backtest?

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Question:

How do I know when a new version of Investor/RT is available for downloading?

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Question:

I have eSignal as a data feed . Is the fundamental data available from eSignal? Do I need to upgrade my service or subscribe to a different service for fundamentals?

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Question:

How do I add a line to an intraday chart which displays the current open, previous sessions closing price, previous session high and low, overnight high and low, initial balance high and low? (SESST - Session Statistics)

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Question:

How do I setup a schedule to automatically download data?

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Question:

How do I delete all the symbols in my database and start from scratch?

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Question:

What exactly is "Posting"?  And do end-of-day (EOD) users really need to post?

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Question:

Where can I find common chart shortcuts, like how to change the active symbol/instrument or periodicity, or how to zoom in and out, etc.?

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Question:

Is there any way for me to monitor a number of symbols above the number dictated by the symbol limit of my data services?

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Question:

Where can I learn more about the Vertical Scale preferences of each traditional chart window pane? (Multi-Scaling, Automatic, Manual, and Instrument-Only Scaling, Custom Markings, Log Scaling, etc.)

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Question:

What are User Text (T#) Variables, and how do I import text into them?

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Question:

What does it mean after I try to backup the database and get a message that the database could not be backed up because "errors were detected", and that the database needs to be fixed?

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Question:

Where can I find additional information on maintaining my Investor/RT database?

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Question:

I'm seeing discrepancies between my indicator values in a Custom Column (Scan, Signal, or Backtest) versus the values I see in my chart (or in another program).  What might account for this?

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Question:

How do I make an Scan or Signal that looks for consolidation and then break out
of say a 4-8 week consolidation period?

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Question:

How do I setup alarms/alerts for technical indicators?

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Question:

How would I setup a scan or signal to find Hammer, Inverse Hammer, or any other Candlestick Patterns (CPR)?

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Question:

Is there any way to place a box or note on a chart which shows the current value of WPR (or any other technical indicator)?

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Question:

I've noticed that in some windows in Investor/RT, certain buttons and other controls seem to be either missing, or out of place.  Is there a setting somewhere that will correct this?  I'm using Windows XP.  (Large Fonts)

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Question:

How do I eliminate errors (bad ticks) in data that are distorting indicators on a chart like moving averages or Donchian bands?

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Question:

How do I add the daily or weekly pivot point to an intraday chart?

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Question:

How would I add a button to a chart which toggles a specific technical indicator (with a specific set of preferences) on and off?

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Question:

How do you set preferences for a slide show and what is the function of the controls on the slide show toolbar?

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Question:

How do I create a button on a chart (or a keyboard shortcut) that will open a specific chart, quotepage, or layout?

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Question:

Is it possible to copy and paste a Button indicator from one chart to another?

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Question:

What exactly is "Presentation Mode"?

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Question:

What is the purpose of the "Task Window Title Text" option available in the "Setup: Preferences: General" window?

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Question:

How do I change the default Account Balance Chart that comes up as part of the output of  a backtest?

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Question:

Is there any way to export technical indicator data/values to a text file?

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Question:

How can I draw historical daily Pivot Point levels/lines on my intraday chart?

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Question:

What is the difference between Investor/RT and Investor/RT Professional?

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Question:

Where would I find additional information on the various statistical values that are shown in the title bar of the Price/Time Profile charts (TFF, TPO, POC, and Q%)?

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Question:

How would I create a scan or signal which accessed data from multiple periodicities simultaneously (1-min, 5-min, 30-min, 90-min, and Daily)?

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Question:

What are User Variables (V# Variables) and how are they used within Investor/RT?

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Question:

I'm seeing the message "NOT MARKED INTRADAY" in the title bar of some of my charts.  What exactly does this mean?  What does it mean to mark a symbol for intraday monitoring?

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Question:

How can I copy and paste indicators (including Button indicators) from one chart to another?

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Question:

Where can I find additional information on the various periodicities that are available such as Range Bars, Change Bars, Tick Bars, and Volume Bars?

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Question:

How can I paint a technical indicator line or histogram based on any given signal or condition?

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Question:

What steps can I take to keep my database size minimal?

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Question:

What exchanges are supported by the various data services / data feeds that Investor/RT supports?  I'm specifically looking for the ASX (Australian Stock Exchange) on a realtime basis?

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Question:

Where can I find more information on the data services / data feeds that Investor/RT supports?

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Question:

Where can I find more information on Trading Systems and Backtesting?

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Question:

Where can I find more information on Trading System Optimization?

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Question:

I have symbols broken up into groups using quotepages.  When I run a scan on all my symbols, in the resulting quotepage, I would like to be able to identify which quotepages each symbol resides in.  How can I do this?

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Question:

Where can I find a very basic novice explanation of how to use the RTL language to create Scans, Signals, or Custom Indicators?

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Question:

How can I quickly view the quotepages in which a given symbol resides?

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Question:

Where can I find more information on the Quick Quote window?

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Question:

Is it possible to build the comment into the setup dialog box for charts and scans so it could be left unchanged or modified slightly when updating?

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Question:

How can I find and delete "dead" symbols or symbols that do not have sufficient historical data?

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Question:

How can I merge the symbols from several different quotepages into a single quotepage?

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Question:

Does Investor/RT work with multiple monitors?

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Question:

Is there a one-step way to shutoff all the alarms I have set or more specifically to put them "on hold" and then to be able to reactivate them all later?

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Question:

What is the best way to go about mixing periodicities on charts?  I would like to overlay a 5-minute stochastics on a 1-minute chart.

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Question:

How would I create a signal that found MSH (Market Structure High) and MSL (Market Structure Low)?

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Question:

How do I scan for the biggest gappers during the pre-market?  My symbol limit is 200 symbols but I would like to monitor 2000 symbols for gaps.  Can I do this?

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Question:

Is there any way to set certain properties (display format, security type, monitoring options, session, highlight color, user data, etc) using a scan?

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Question:

Is there any way to adjust the order of chart objects (instruments and technical indicators)?  Both the order in which they are drawn, and the order they appear in the pane title.

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Question:

Can the Investor/RT and DTN Satellite combination allow me to download historical data, either daily or intraday?

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Question:

My toolbar seems to have disappeared.  How can I recover the toolbar that corresponds to my quotepage or chart?

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Question:

In my Point and Figure (PNF) charts, and the Point and Figure indicator, can I specify different box sizes based on the price of the symbol?

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Question:

I created a chart with a 25 period Linear Regression.  Why does the Linear Regression line disappear when I switch periodicities (to weekly, or 30-minute)?

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Question:

How do I globally change the formats for my existing quotepages to my desired format?  Using "Setup: Preferences/Quotepages" does not allow me to change formats globally.

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Question:

How can I manage Investor/RT on a dual monitor setup so I can keep charts visible on one monitor while viewing web pages or email on the other monitor?  At other times I want Investor/RT to display across both monitors.

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Question:

I have a technical indicator (Exponential Moving Average - EMA) whose values in a chart, custom column, or scan does not match those of another source.  What could account for the discrepancy?

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Question:

When scanning daily data, at what time in the day do my current tokens (CL, HI, MA, RSI, etc) rollover and become previous tokens (CL.1, HI.1, MA.1, RSI.1, etc)?  At what point does TOKEN become TOKEN.1?

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Question:

Is it possible to create moving averages of specific technical indicators (Money Flow, Money Flow Index, Fischer Transform, etc.), that would be shown in the same pane as the indicator? More generally, can I see an indicator of an indicator?

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Question:

How can scans or signals be incorporated into a chart so that visual backtesting may be performed?

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Question:

How do I create a cumulative daily A-D Line for the S&P 500 (or any other custom group of stocks or symbols)?

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Question:

I've noticed that when I assign a name to a scan like" Liquidity Check "it converts the space to an underscore, like "Liquidity_Check". However, this practice is not used for quotepages. What are the rules for assigning names to scans, quotepages, and other objects?

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Question:

How do I setup a ticker symbol for the e-mini which monitors only the RTH day session?

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Question:

How do I best manage multiple databases in Investor/RT?

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Question:

How do I implement a trailing stop in a trading system?

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Question:

How do I implement a stop and/or target in a trading system?

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Question:

How do I join the Linn Software Investor/RT Yahoo! Group / Discussion List?

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Question:

What is the easiest way to share my database to Linn Software support or another Investor/RT user?

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Question:

I need a Scan/Signal that will...

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Question:

How would I write a scan to pick out symbols based on a date or word pattern?

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Question:

How do I setup a schedule action that will automatically save the quotepage that results from a "scan" schedule action?

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Question:

Is there a way to add symbols to a quotepage without the quotepage being open?

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Question:

What is the "QuotePage Browser"?

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Question:

Investor/RT is issuing a "Fatal Error" message when I try to start up the program. What should I do?  (Safe Mode, Emergency Start)

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Question:

How do I put an overall stop loss or target on a trading system that trades a basket/quotepage of stocks?

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Question:

The US time zone just made a transition between daylight time and standard time, and my charts and/or quotes are offset by 1 hour.  How can I correct this?

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Question:

My time zone has shifted to Standard Time or to Daylight Savings Time one week prior to the US and it is effecting my data.  What should I do?

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Question:

How do I import fundamental data / key statistics or current qutoes from Yahoo! Finance?  (Market Cap, Trailing P/E, Price/Sales, Price/Book, Revenue Per Share, Total Cash Per Share, Current Ratio, Book Value Per Share, Beta, 52-Week High, 52-Week Low, 200-Day Moving Average, Shares Outstanding, Float, % Held by Insiders, % Held by Institutions, Shares Short, Short % of Float, Dividend)

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Question:

What is the Chart Highlighter and where can I adjust it's settings (colors, etc.)?

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Question:

Is it possible to set voice alarms or sound alarms with Investor/RT (wav files)?

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Question:

How do you display bid/ask dots/lines on the chart as shown on the screen shot in the "Day Trading Tutorial" (page 3) of the LinnSoft site (demo screen shot 1 min bar, FORE chart)?

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Question:

How can I monitor the difference between the ask volume and bid volume (AVOL - BVOL) historically on an intraday chart?

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Question:

Is it possible to change the thickness/width of bars/candles without zooming in our out on a chart?

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Question:

Is it possible in the RTL language to mix ticker symbols within the same signal, scan, or custom indicator?  For instance, a signal which detects that both MWD and MER are above their upper Bollinger band.

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Question:

How do I add or remove whitespace (lookahead period) from the right side of my chart, between the most current bar, and the vertical scale?

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Question:

How do I setup ticker symbols for futures when using the Interactive Brokers (IB) version?

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Question:

Where can I find more information on Trading System Realization?

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Question:

What is the conditional operator (? operator) in RTL, and how is it used?

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Question:

Does Investor/RT offer access to Jurik indicators?

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Question:

Does Investor/RT provide a Software Developer's Kit (SDK) so that user may write their own indicators externally to Investor/RT?

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Question:

Can I import  ticker symbols of pairs or spreads into Investor/RT from a text or csv file?  (custom instruments)

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Question:

I've got a large quotepage of stocks I monitor.  I would like to run a scan periodically (every 15 seconds) to record the difference between the current daily volume and the volume the last time I ran the scan (15 seconds back), and record these values historically so I can run moving averages and other indicators on them.  Is there any way to do this?  (V# tickers)

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Question:

How do I get my questions answered quickly with out waiting for Support to respond?  For example I need to know how to combine multiple charts like a 5 minute, a 15 minute, and a 65 minute and quickly change the symbol on all 3 charts by clicking on a symbol on my quote page.    Answer

Question:

I have several questions regarding the RTL language with respect the if/then/else statements, nested statements, comments, and multiple statements or expressions.  Where can I find this information?    Answer

Question:

In the RTL language, how can I use the same technical indicator token multiple times within the same expression?    Answer

Question:

In an RTL expression, is there any way to use the CI or Signal names directly in the syntax?    Answer

Question:

I need to change a multiplier or a component of a pair / custom instrument.  How would I go about that?    Answer

Question:

What's the difference between a Signal and a Scan?    Answer

Question:

My Investor/RT system seems to be running very slowly and consuming a great deal of resources.  What can I do?    Answer

Question:

Where can I find more information about futures rollover in Investor/RT?    Answer

Question:

I just contacted myTrack to ask about their ticker symbols for indexes. They said I had to connect Linn Software for the correct symbols.  What should I do?    Answer

Question:

I have a scan that I would like to run every 5 minutes throughout the day, but I would like a quotepage to accumulate all hits throughout the day and record the time of entry into the quotepage.  How can I do this?    Answer

Question:

I would like to be able to optimize column widths in Portfolios but, I would like to have the preference set for actual data rather than column headings as sometimes the column headings are substantially larger than the data.    Answer

Question:

I am trying to display a TSE (Toronto) stock symbol in a quote page. myTrack symbol lookup tells me the symbol is WTN, but when I add that symbol, my quotepage shows an unrelated U.S. stock. How do I track Western Canadian Coal using Investor/RT?    Answer

Question:

I use myTrack data feed. I would like to practice buying currencies (EUR/USD). Can I do it with IRT; and do you know what the mytrack symbol would be?    Answer

Question:

What is a user profile, and why do I have to include it in my emails to support?    Answer

Question:

Is there a way to get the lines I see on my Market Profile chart (POC, VA, IB) to also show on my bar or candle chart?    Answer

Question:

I have a complex scan formula, here is just a part of it: (CL >LRF_B) AND ((LRF_B - LRF_LOWER) > 0.85). When I run the scan I see columns for CL, LRF_B and LRF_LOWER in the resulting quotepage, but I also see some columns with funny names like T3 = LRF_B - LRF_LOWER. I'm not a programmer, what are these and how do I get rid of them in the resulting quotepage?    Answer

Question:

Is there any way to create a custom symbol which tracked the advancing or declining issues (adv/dec vol, up ticks, down ticks, etc) for large list of stocks?    Answer

Question:

The Volume Surge setting in the Alarm Preferences (Special) dialog box allows one to specify “’x’ times average”.  Does this mean the alarm will occur when volume today is “x” times the average daily volume over period “y”?  If so, what is “y”?  If not, what does it mean?    Answer

Question:

How does the Price Move alarm work?  Does it mean that the price is either up or down “x” points from the prior day’s close, from the prior tick, or for some other price?    Answer

Question:

How can I create custom price alerts for multiple symbols, without having to keep a chart open for each symbol?    Answer

Question:

How do I follow the advance / decline line in the IB Version of Investor/RT?    Answer

Question:

Can you discuss how Interactive Brokers sends tick data (snapshots) in comparison with other realtime feeds such as eSignal?    Answer

Question:

How can I show the amount of time, ticks, or volume left in the current bar, in a bar or candle chart? (%BARLEFT)    Answer

Question:

How is DDE spreadsheet linking implemented in Investor/RT?    Answer

Question:

Where can I find more information on Custom Columns?    Answer

Question:

How are Forex symbols setup for the Interactive Brokers data feed?    Answer

Question:

I am trying to determine if IRT has the drawing tool feature which calculates the difference in price between two chosen price bars. It would be applied similar to drawing a trend line, but would calculate the difference in price between those two points as either price or percent change.    Answer

Question:

How can I create a quotepage that contains all the symbols listed in two quotepages? Similarly, how can I add all the symbols from another quotepage into an existing quotepage?    Answer

Question:

How can I keep Investor/RT from stealing the focus when it run certain scheduled events such as scans? (TweakUI)    Answer

Question:

Daylight Savings Time (DST) just went into effect and now my charts seem to be out of synch.  What can I do?    Answer

Question:

I have a future symbol setup on the 24 hour (session 31), but I would like my Pivots Point values to reference the RTH session (session 2).  And I would rather not rely on daily data/bars for my Pivot Indicator.  I would like for it to just compute off my intraday data.  How can I accomplish this?    Answer

Question:

I'm getting an error message "NtDirect failed to initialize" when I start Investor/RT.  How can I get around this problem?    Answer

Question:

I'm seeing a message "INCOMPATIBLE SESSION" in the title bar of my chart.  What does this mean?    Answer

Question:

I'm seeing a message "STATIC CHART" in the title bar of my chart.  What does this mean?    Answer

Question:

Where can I find more information on Investor/RT "Groups"?    Answer

Question:

What is the difference between the Value Area computations methods of Method A and Method B?    Answer

Question:

I opened an IB paper trading account (a DU account) and Investor/RT says I am not registered to use that account. How can I get Investor/RT to work with a paper trading account?    Answer

Question:

Is it possible to create a custom symbol that tracks the bid or ask price of another symbol, which I can chart historically?    Answer

Question:

I am a DTN internet feed client. Should I be using DTN.IQ or IQFEED?    Answer

Question:

How do I run Investor/RT on Windows Vista operating system?    Answer

Question:

Is there any way to force IRT to login to a specific DTN server?    Answer

Question:

Where can I find more information on the Market Playback feature of Investor/RT?    Answer

Question:

I have been using Investor/RT on a PowerPC Macintosh. How do I migrate my setups to an Intel Mac.    Answer

Question:

The main toolbar has disappeared. How do I get it back?    Answer

Question:

Is there any way I can setup my charts to backfill automatically?    Answer

Question:

How can I setup the Interactive Brokers TWS to allow Investor/RT to connect without prompting for an OK to continue?    Answer

Question:

What are the rules governing when futures contracts rollover?    Answer

Question:

I use IB with DTN Market Access. I have 2 IB accounts and a DU paper trading account. Can I use all three of these with one license for Investor/RT?

  Answer

Question:

I use Investor/RT Standard with Market Profile. Can I continue to use the Volume Breakdown Indicator if I prepay for a year at the existing rate?

  Answer

Question:

I see you are offering end-of-day licenses for Investor/RT. What about non-streaming intra-day licenses?

  Answer

Question:

I am presently using Investor/RT Pro Backtester. How does the new product line-up affect me?

  Answer

Question:

I currently use Investor/RT Standard with Market Profile. I use no indicators other than the Volume Breakdown indicator at present. Under the new product line-up (in effect 7/1/2008) I have to upgrade to the Market Profile Professional edition and pay extra for using just this one indicator. Why are you doing this?

  Answer

Question:

What do these pricing and product line changes mean to me specifically?  I currently have...

  Answer

Question:

I am seeing "MP Not Enabled". My registration (Setup:Preferences:Registration) says "Incomplete". This happens every day beginning around August 1, 2008. What should I do?

  Answer

Question:

I use Investor/RT at both home and work (on two different computers, never simultaneously).  What is the best way to manage my license between the two locations?

  Answer

Question:

My system seems to pause or freeze up every few seconds while Investor/RT is running.  What could be causing this?  (indexing service)

  Answer

Question:

I am using Investor/RT with Interactive Brokers. I do not have DTN Market Access historical services enabled. I'm having some trouble backfilling intra-day charts from IB. How do I correct this?

  Answer

Question:

I use Interactive Brokers, Zen-Fire, or Infinity/TransAct with the DTN Market Access (DTNMA) for backfill.  Do I need DTNMA?... and how do I setup my symbols to properly backfill from DTNMA?

  Answer

Question:

I have an overnight Market Profile chart and it's labeling my current profile with yesterday's date.  How can I correct this?

  Answer

Question:

My quotepage shows a cumulative daily volume for @ES# value that is much larger than the sum of the volume of the intraday bars or ticks. What is the reason for this discrepancy?

  Answer

Question:

Can you explain the concept of "singles" in Market Profile charts, and what price is being used in their labels?

  Answer

Question:

Do you know how to setup a forex instrument with IB and IDEALPRO

  Answer

Question:

How can I plot the volume (range) relative to the average of the same bar (time) over past days or session? (SESST - Session Statistics)

  Answer

Question:

Is Investor/RT software optimized to use Quad Cores / Processing or 64-bit Processing and the ability to use the extended Memory capabilities of 128gb?

  Answer

Question:

When I add up the volume of my intraday bars for the session, that sum falls well short of the daily volume reported in the Volume column of my quotepage and the volume reported for the current daily bar.  Why is that?

  Answer

Question:

Where can I find out more about Schedules?

  Answer

Question:

How can I measure divergence between price and an indicator, or between two indicators?

  Answer

Question:

Where can I find more details on the information displayed in the Market Profile InfoBox?

  Answer

Question:

How would I go about installing and running two instances of Investor/RT on the same computer?

  Answer

Question:

What is the best process for transferring my setup (charts, symbols, data, etc) from one machine to another?

  Answer

Question:

How would I add red and green markers at the top of a Point and Figure or "Reversal" chart to signify up or down bars?

  Answer

Question:

What is the configure.txt file and where can I find a list of the options available in the configure.txt file?

  Answer

Question:

Is there a way to add a button to a chart that toggles a group of indicators together?

  Answer

Question:

I cannot get Investor/RT to connect to the eSignal Data Manager.  I'm seeing an error 112 and message "Tick server refused connection.  User Name or Password is incorrect".  What can I do?

  Answer

Question:

Can you explain the changes the CME made as of 10/04/2009 regarding how transactions are report and how it will effect tickbar charts and other aspects of Investor/RT?

  Answer

Question:

How can I plot two or more symbols in the same pane in a multi-pane chart? (multi-symbol charting)

  Answer

Question:

How can I add a button to a chart that will toggle multiple indicators with one click?

  Answer

Question:

Is there a way to create a "split session" Market Profile chart where the overnight session and the day session are split into separate profiles?

  Answer

Question:

How can I import historical data (tick data or otherwise) into Investor/RT from an external source?  How can I export historical data from Investor/RT to a text file?

  Answer

Question:

How does Investor/RT work with multiple monitors? (floating windows)

  Answer

Question:

Where can I find general information on Market Profile Charts?

  Answer 

Question:

I use Zen-Fire / Rithmic as my live datafeed.  I would like to run Ninja and Investor/RT at the same time, but when I log onto one, it kicks me off the other.  What can I do?

  Answer 

Question:

How can I make the line that separates session in multi-pane charts more pronounced? (Vertical Reference Line)

  Answer 

Question:

Is there any way to paint the background of the overnight session a different color from that of the day session for a multi-pane chart I have set to session 31? (Paint Bars / Paint Background)

  Answer 

Question:

I am unable to start Investor/RT.  The program terminates or crashes every time I attempt to start up.  What can I do?  (IRTACTIVE)

  Answer 

Question:

I want to clear out many symbols in my .All Symbols quotepage but I want to keep the symbols that are in two of my user-defined quotepages.  How can I do this?  (Deleting Symbols)

  Answer 

Question:

I imported a chart and I need to change the symbol to the correct symbol for my data feed.  How do I do this?  (Where's my data?)

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Question:

Where's My Intraday Data?

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Question:

How do I open a text file "as administrator" in order to revise and save it on Windows Vista or Windows 7?

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Question:

I'm using DTNMA and would like to periodically backfill data on a certain list of symbols.  How would I accomplish this?  (DTNMA Backfill)

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Question:

I keep seeing the message "clock offset 8 seconds" in the message area below my main toolbar.  What does this mean and how can I correct it?

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Question:

How can I account for the gap left when a contract rolls over? (Calendar Spread Gap)

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Question:

How do I ensure that Investor/RT never backfills historical data beyond a certain date and time? (retaining data).

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Question:

I'm using a brokerage feed (IB, Zen, Infinity, etc) and using DTNMA for backfill.  I'm still confused regarding what symbol to use in charts and where to specify the DTN symbol.  Can you please clear that up?

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Question:

How can I eliminate the whitespace on my charts that are left as a result of holidays?

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Question:

My layout toolbar has disappeared and I can't seem to bring it back.  What can I do?

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Question:

Today is a holiday but certain markets are trading and I would like to see today's data on my day session charts.  How can I accomplish this?

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Question:

I changed the chart's background color and now the crosshairs tool appears to be nearly transparent. How do I change the color of the crosshairs tool so that it's more visible?

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Question:

When I quit Investor/RT and restart, my charts and other windows are not coming back like I left them when I last quit.  What can I do to correct this?

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Question:

Can Investor/RT automatically send an alerts to my email or cell phone when a signal is triggered in a chart? (email alerts, cell phone alerts)

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Question:

How do I setup my Market Profile Charts so I can access the buy (ask) and sell (bid) volume within each TPO/letter?

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Question:

I am seeing a warning message that memory requirements have reached 250 MB. Is this a problem?

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Question:

I'm getting a message at startup that some of my symbols are setup with non-standard daily/weekly/monthly data retention settings.  What does this mean?

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Question:

Is there any way to view as text or export the volume at price data of the Profile Indicator?

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Question:

I when startup Investor/RT and try to activate my license, I get a message that says I must be running as administrator to activate my license. How do I do that?

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Question:

Can you explain the concept of Smart Compression of Tick Data?

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Question:

How can I control whether or not the letter O is printed at the opening print/TPO of each bracket in Market Profile charts?

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Question:

Where can I find the Cumulative Delta study in Investor/RT?

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Question:

I'm using a brokerage feed with DTNMA.  The backfill data I'm getting from DTNMA is not in line with the live data.  How can I resolve this?  (DTNMA Multiplier)

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Question:

What is the "Fresh Start" option and how can I access it?

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Question:

How does the Volume Breakdown determine if a trade should be considered a buy (ask volume) or a sell (bid volume)?

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Question:

What is the logic behind the letters for DTN's Statistical symbols such as JVNT.Z?

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Question:

My license will not activate. License Activation windows says “Inactive” in red. When I look in the message log (File: Open: Message Log) I see a message “…license is already activated on another computer”. What do I do?

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Question:

There was a big gap overnight and now my day session Market Profile charts do not show data for today.  How can I correct this?

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Question:

How can I control the font size of the current value labels in the vertical scale that result from checking the "label current values" checkbox below the preferences for technical indicators?

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Question:

How fast should my Internet connection be in order to optimally feed Investor/RT?

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Question:

How can I add a line to my chart which tracks the movement of the developing VPOC (or VA) through the session? (TPO Indicator)

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Question:

How can I draw a vertical band on strip across the entire width of my chart?

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Question:

How can I draw a dynamic regression line in Investor/RT with a specific starting point and with standard deviation bands above and below?

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Question:

How can I configure Investor/RT to automatically download adjusted data on continuous futures contracts from DTN?

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Question:

How can I stop IRT from putting stop limits etc on charts when I place an order with Mirus/Ninjatrader?

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Question:

How can I create daily bars of ES that only reflect the day session (session 2)?

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Question:

Every time I start Investor/RT I see a message "Load failed for demo feed.  Investor/RT Cannot Continue.".  How can I resolve this?

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Question:

Every time I start Investor/RT I see a message "Unable to open database file.  Make sure another Investor/RT is not running.".  How can I resolve this?

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Question:

Sometimes my multi-pane charts seem a little slow in responding to live price action.  Is there any way to increase the response time of multi-pane charts? (delay, lag)

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Question:

Is there a way for me to force trendlines to snap to the high and/or low price of a bar?

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Question:

I'm using a broker feed (TransAct/Infinity, Zen-Fire) and I can't seem to get live data on certain indices and statistics like TICK, TRIN, ADD, etc.  What can I do?

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Question:

In RTL, how do I....?

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Question:

How do I compute or plot the IB (initial Balance) High, Low, or Range?

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Question:

How do I delete a chart or change the name of a chart? (Object Editor)

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Question:

Sometimes my multi-pane charts seem a little slow in responding to live price action.  Is there any way to increase the response time of multi-pane charts?

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Question:

The trendlines on my Cumulative Delta Bars move around vertically each day.  Is there something I can do to prevent this?

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Question:

I'm trying to get my trendline to snap to high/low of my indicator in an indicator pane, however, there are multiple indicators in the pane and it's snapping to the wrong indicator.  How can I resolve this?

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Question:

Often times when I backfill my tick data after collecting live data for a period of time, the picture on my chart changes (tickbars change form, Volume Breakdown Indicator values change).  What could account for this?

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Question:

How can I plot a horizontal reference line that draws only between two specific bars?  How do I manipulate these lines?  Can I create buttons that initiate these lines?  Can I snap the lines to high or low of a bar?  (zero slope trendlines)

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Question:

My profile is now not lining up with what I'm seeing from others (FuturesTrader71).  How can I resolve this?

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Question:

What are the times and trading sessions for the Forex markets and how do I set these up in Investor/RT?  Can I create split session profiles for the three markets?  How about Currency Futures such as EuroFX?

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Question:

How can I quickly upgrade to or downgrade from different products of Investor/RT such as Professional or Market Profile?  How do I add or remove add-ons such as DTN Market Access or Trading System Tools?

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Question:

I'm connected to TransAct data feed and getting live data on several symbols but unable to get live data on a certain symbol.  What can I do?  (TransActContracts.txt)

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Question:

I am trying to connect to Infinity/TransAct feed but getting TransAct Login Error #800004003 (validate user).  I have verified that my username and password are correct.  What can I do?

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Question:

What is Fast Market Mode?

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Question:

Where can I find more information on Alarms in Investor/RT?

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Question:

Certain daily price values (Open, Settlement, Previous Close, High, Low) are not getting set properly.  How can I fix this?

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Question:

How can I setup Investor/RT outgoing email settings to use my Gmail account? I tried using smtp.gmail.com as my outgoing mail server and I setup my Gmail user name and password, but all attempts to send email messages fail. What can I do?

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Question:

Is there a way to plot the projected high and low of the current rangebar?

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Question:

I'm having a problem upgrading to the latest version of Investor/RT.  What can I do?  (Update Installer Troubleshooting)

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Question:

How does the Profile Indicator or Market Profile Chart form Dynamic profiles, and what do the two periods (MPB and BOP) represent?

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Question:

How do I add micro-composite profiles to my chart?

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Question:

My Profile Indicator is not displaying a volume bar at every price increment.  What could the problem be?

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Question:

Can you explain the text printed above and below the dotted rectangle around the Profile Indicator?  What is the Imbalance Factor (ImF)?

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Question:

A Zig Zag Indicator I have applied to cumulative delta bars is not working properly.  What could be the problem?

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Question:

How can I setup Investor/RT for automatic trading with Infinity/TransAct, Interactive Brokers, or Zen-Fire/Rithmic? (Autotrading)

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Question:

How can I transfer my composite profile from my FT71 composite chart to my FT71 Intraday chart?

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Question:

Where can I find more information about the scope options for indicators in multi-pane charts, such as "All Chart, This Instrument" scope?

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Question:

Is there any way to increase the thickness of the Candle Wicks from 1 pixel wide to 2 pixels wide

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Question:

When I receive fills on my trades, I am seeing notations in my charts? How do I turn these off?

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Question:

Why do my TPO Indicator lines (Developing VPOC) only go back 10 days?

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Question:

What is the Watermark Indicator?

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Question:

Is there a way to easily transfer the Peaks (High Volume Nodes) and Valleys (Low Volume Nodes) to other charts, easily and efficiently? (CHVN and CLVN)

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Question:

Can I provide text labels for each indicator so I can keep up with what line represents what?

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Question:

Where can I locate my database files?  How can I transfer my database and setups to another computer?  How do I make an additional backup of my database?  Can I run a second instance of Investor/RT on the same computer?

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Question:

For some reason, I'm only get seeing one bar per day when I scroll back 50 days or more.  How can I fix this?

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Question:

I just updated to version 10.4.7 and my sounds or plug-ins no longer work.  What can I do?

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Question:

I'm importing external data into my quoteboard for a futures contract but it is importing into the continuous contract instead of the front month contract.  What can I do?

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chad@linnsoft.com