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Answer |
The "clock offset by x seconds" message means that the timestamps of the
ticks coming in live from the data feed are x seconds different from
your computer clock time at the time of arrival. One way to
correct this is to double-click on the clock in the task bar to bring up
the Date and Time Properties window, click the Internet Time tab, and do
an automatic update of the computer clock by clicking "Update Now".
The update can take maybe 10 seconds to complete. If this doesn't
solve the problem, you might want to look at the
Efficiency Video to
find if there are any issues within Investor/RT that could be causing
the data to get behind. |