Home                           

 Try Investor/RT             

 Investor/RT Tour           

 Getting Started              

 What's New                  

 Testimonials                 

  Q&A - Broken down by Topic . . .      Complete List of Questions - All Topics
     Charts and Technical Indicators      TPO Charts
     RTL: Scans, Signals, and Custom Indicators      Importing and Exporting
     Trading Systems and Backtesting      Schedules
     Quotepages, Portfolios and Custom Columns      Alarms / Alerts
     Data: Historical Data, the Database, and Data Services      User Variables (T# and V#)
     Custom Instruments: Spreads and Pairs      General / Miscellaneous
     Controls, Windows, and the Button Indicator      Autotrading
     Slide Shows      Product Line

 
Q&A Home

Investor/RT Answer
Answers to Common Questions

   

Question

I've noticed that in some windows in Investor/RT, certain buttons and other controls seem to be either missing, or out of place.  Is there a setting somewhere that will correct this?  I'm using Windows XP.
   

Answer

Go to "Control Panel" and open the "Display" properties window.  For Windows XP, click on the "Appearance" tab and you will see a window similar to the one below.  For Windows 2000, go to the "Settings" tab, click the "Advanced" button, then select the "General" tab.  The steps will probably vary somewhat for different versions of Windows, but the key is to find the "Font Size" setting, and set it to the smallest size.  In XP, that size is "Normal".  In Windows 2000, that size is called "Small Fonts".

Larger font sizes tend to be incompatible with a cross-platform development tool we use (XVT).  If you've changed your font size to the smallest size, and you still have a problem with controls being out of place or invisible, please email support@linnsoft.com and supply as much detail as possible explaining your situation.

One user recently reported that lowering the resolution (Display Properties: Settings Tab) and/or lowering the DPI setting (Display Properties: Settings Tab: Advanced Button: General Tab) helped eliminate the problem.  In his specific case, he lowered his resolution to 1152x864 and his dpi to 96.  On my computer, I experimented by switching the DPI from 96 (Normal size) to 120 (Larger Size) and rebooting, combined with a Screen resolution of 1280x960.  This resulting in the problems mentioned above.  Switching back to 96 dpi corrected things.  A reboot IS required after changing this setting.x1