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  Q&A - Broken down by Topic . . .      Complete List of Questions - All Topics
     Charts and Technical Indicators      TPO Charts
     RTL: Scans, Signals, and Custom Indicators      Importing and Exporting
     Trading Systems and Backtesting      Schedules
     Quotepages, Portfolios and Custom Columns      Alarms / Alerts
     Data: Historical Data, the Database, and Data Services      User Variables (T# and V#)
     Custom Instruments: Spreads and Pairs      General / Miscellaneous
     Controls, Windows, and the Button Indicator      Autotrading
     Slide Shows      Product Line
  Investor/RT Q & A
Answers to Common Questions
General / Miscellaneous

If your don't find your answer below, please explore the support options found here.  Also, please notify support@linnsoft.com of any questions that are not answered here, so the answers may be added.

Question:

How do I get started with Investor/RT?

  Answer

Question:

Where can I find additional information on Investor/RT License Codes and License Activation?   Answer

Question:

If I can't find my answer here, where else can I look?

  Answer

Question:

Is Investor/RT compatible with Windows Vista?   Answer

Question:

What exactly is "Presentation Mode"?

  Answer

Question:

What is the purpose of the "Task Window Title Text" option available in the "Setup: Preferences: General" window?

  Answer

Question:

What is the difference between Investor/RT and Investor/RT Professional?

  Answer

Question:

I've noticed that in some windows in Investor/RT, certain buttons and other controls seem to be either missing, or out of place.  Is there a setting somewhere that will correct this?  I'm using Windows XP.

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Question:

Does Investor/RT work with multiple monitors?

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Question:

My toolbar seems to have disappeared.  How can I recover the toolbar that corresponds to my quotepage or chart?

  Answer

Question:

How can I manage Investor/RT on a dual monitor setup so I can keep charts visible on one monitor while viewing web pages or email on the other monitor?  At other times I want Investor/RT to display across both monitors.

  Answer

Question:

I've noticed that when I assign a name to a scan like" Liquidity Check "it converts the space to an underscore, like "Liquidity_Check". However, this practice is not used for quotepages. What are the rules for assigning names to scans, quotepages, and other objects?

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Question:

How do I best manage multiple databases in Investor/RT?

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Question:

How do I join the Linn Software Investor/RT Yahoo! Group / Discussion List?

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Question:

Investor/RT is issuing a "Fatal Error" message when I try to start up the program. What should I do?

  Answer 

Question:

My time zone has shifted to Daylight Savings Time one week prior to the U.S..  What should I do?

  Answer 

Question:

How do I get my questions answered quickly with out waiting for Support to respond?  For example I need to know how to combine multiple charts like a 5 minute, a 15 minute, and a 65 minute and quickly change the symbol on all 3 charts by clicking on a symbol on my quote page.    Answer

Question:

My Investor/RT system seems to be running very slowly and consuming a great deal of resources.  What can I do?    Answer

Question:

Could you advise how Investor/RT handles contract rollovers?    Answer

Question:

I am trying to display a TSE (Toronto) stock symbol in a quote page. myTrack symbol lookup tells me the symbol is WTN, but when I add that symbol, my quotepage shows an unrelated U.S. stock. How do I track Western Canadian Coal using Investor/RT?    Answer

Question:

I use myTrack data feed. I would like to practice buying currencies (EUR/USD). Can I do it with IRT; and do you know what the mytrack symbol would be?    Answer

Question:

What is a user profile, and why do I have to include it in my emails to support?    Answer

Question:

Daylight Savings Time (DST) just went into effect and now my charts seem to be out of synch.  What can I do?    Answer