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  Q&A - Broken down by Topic . . .      Complete List of Questions - All Topics
     Charts and Technical Indicators      Market Profile Charts
     RTL: Scans, Signals, and Custom Indicators      Importing and Exporting
     Trading Systems and Backtesting      Schedules
     Quotepages, Portfolios and Custom Columns      Alarms / Alerts
     Data: Historical Data, the Database, and Data Services      User Variables (T# and V#)
     Custom Instruments: Spreads and Pairs      General / Miscellaneous
     Controls, Windows, and the Button Indicator      Autotrading
     Slide Shows      Product Line
  Investor/RT Q & A
Answers to Common Questions
 Product Line, Pricing, and Activation System

If your don't find your answer below, please explore the support options found here.  Also, please notify support@linnsoft.com of any questions that are not answered here, so the answers may be added.

Question:

 Where can I find additional information on Investor/RT License Codes and License Activation?   Answer

Question:

What do these pricing and product line changes mean to me specifically?  I currently have...

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Question:

I use IB with DTN Market Access. I have 2 IB accounts and a DU paper trading account. Can I use all three of these with one license for Investor/RT?

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Question:

I use Investor/RT Standard with Market Profile. Can I continue to use the Volume Breakdown Indicator if I prepay for a year at the existing rate?

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Question:

I see you are offering end-of-day licenses for Investor/RT. What about non-streaming intra-day licenses?

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Question:

I am presently using Investor/RT Pro Backtester. How does the new product line-up affect me?

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Question:

My license will not activate. License Activation windows says “Inactive” in red. When I look in the message log (File: Open: Message Log) I see a message “…license is already activated on another computer”. What do I do?

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Question:

How can I quickly upgrade to or downgrade from different products of Investor/RT such as Professional or Market Profile?  How to I add or remove add-ons such as DTN Market Access or Trading System Tools?

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Question:

I use Investor/RT at both home and work (on two different computers, never simultaneously).  What is the best way to manage my license between the two locations?

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