Customer Testimonials . . .
Below you will find some comments we have received via email from our current Investor/RT customers.
Also see: Q&A: Why Investor/RT? for some recent comments.
"Hey--kudos on the simple and elegant solution
to the "Self Adjusting RSI" setup in this month's TASC. I had to chuckle a
bit, when looking at the multiple gyrations and hoops almost all of the
other software vendors put their users through to get to the very same thing
you so lucidly explained in two simple lines of code. With your explanation,
I was up and running with the thing in about two minutes, and had worked out
a "Percent B"-type way of looking at it very quickly. It's pretty hard to
beat Investor/RT and RTL...... Great work--"
" . . . I want to take a brief moment to thank you for your assistance getting me up and running. Quite frankly, when I was told that the support was good and they responded quickly, I've been lied to before. You really do know the program and I can't believe the quick response! I made only one major mistake, I should have tried Investor/RT five months ago! . . .
Investor/RT was up, running, doing what I
wanted in a matter of a few days. After spending all this time and
never getting the indicators and scans to work properly, UNTIL
NOW, words can not begin to describe my appreciation! This
program is extremely simple, but EXTREMELY POWERFUL!! THANKS AGAIN!.
" . . . I
know you receive other kudos, but let me take this opportunity to let you
know how much I, and many others, appreciate the uniquely responsive
answers to customer questions, and the unequaled rate at which you improve
" . . . If it wasn't for
Investor/RT, I would have no confidence in daytrading. Investor/RT
has given me the ability to create what I see in my head. I don't
know of any other program that offers the same . . . "
" . . . Dear
Dr. Linn . . . I just wanted to thank you for the terrific software you've
created and the truly outstanding tech support you and your organization
provide Sullivan Capital Management. I've been managing stock and bond
portfolios for 15 years, and thanks to your software-which keeps getting
better and better, I've never had it so easy. Investor/RT is helping me
perform dozens more research tasks in one tenth the time it used to take
me to do just one. My business has flourished using Investor/RT. The time
saved is used to develop more business and spend more time with my family.
Thank you! . . . [more] . . . "
" . . . Dear Support,
Just wanted to tell you how much I appreciate your program. I've had
it for a couple of years and I still keep learning about it. I am
really amazed at how much stuff you keep putting in this. Keep up the good
work. . . . "
" . . . Dr. Linn
. . . Thank you. Once again, I am constantly amazed at the level of
customer support made available by LinnSoft management. So much so, that
I've taken to using LinnSoft as an example in my classes at CalState
Humboldt of how companies should use Customer Service as a mechanism for
assuring future sales of new products. You folks definitely do it right.
[A competitor] made the mistake of charging me too much and then forgetting my name
. . . I am convinced that Linnsoft has
become one of the leaders in the worldwide market in using the power of
the Internet to set a new standard in the area of Customer Service and
assuring customer satisfaction . . . "
" . . . Thanks for
getting me headed in the right direction . . . [Investor/RT] is working
like a champ. You've got one hell of a product . . ."
" . . . I'm one month into LinnSoft and
the [Investor/RT] program has given me tools I only dreamed of . . ."
" . . . With Investor/RT we have a
great program, and great company behind it. What other company gives such great direct
[technical] support? None. Upgrades every 3 or so months? and quick fixes to glitches?
. . . and Linn Software listens to it's user base. Investor/RT does what 95% of people
need it to do, and what it does, it does well. It has great power and nice
useability. Look at all you can do with keyboard now!!!! Learn this program well and
you can really rock and roll!!!! . . ."
" . . . Doggone, the more I use this
software, the greater I think it is. Last night, couldn't believe, I downloaded 28 stocks
(2 yrs of historical data each) in 3 minutes. At first, I thought it was an error. Then, I
did it again and again and again and again...until I had all my stocks done . . ."
" . . . I want you to know that I've
made a considerable amount of money using my trading methods and your software during the
past several years. And, don't make the mistake of thinking "who couldn't make
money in this market". It goes deeper than that. I know plenty of people
who are sucking canal water in this market and can't figure out why. Good tools,
good skills, good attitude tips the odds in your favor. Thank you for being there -
you provide the good tools . . ."
" . . . I daytrade the S&P 500
futures contract and recently had a chance to view the software and hardware of another
S&P trader. He is using TradeStation. I have to tell you that I like
InvestorRT much better for the type of trading that I do. I especially appreciate
the charting capabilities of InvestorRT over TradeStation. I have also compared
Ensign and CQG charting features and prefer Investor/RT to their stuff as well.
Thought I would share this with you. I like your product . . ."
" . . . Investor/RT is
one of the more innovative analytical programs available to support
daytraders and active investors . . . Mac owners will find
Investor/RT their top choice . . . "
" . . . I've looked at lots of software
over the past 3 weeks or so and your program is by my reckoning the best thing out there.
Most of your competitors software looks like it's from Hollywood . . ."
" . . . I just wanted to tell you that
your tech support is Outstanding! Thanks for getting back to me so promptly and
professionally . . ."
". . . the fact that [you] can really
tailor a strategy in Investor/RT via the scan language and have it actively search for
designated trading patterns fitting the mold makes Investor/RT so fantastic. Practically
any strategy a person wants... can be tracked real-time. A person can also research any
scan they create (using the predefined elements, or user defined formula's) by putting the
scan in a chart with some historical data to see whether or not it would be profitable,
and then tweak it or change it and see if it gets better. There's no substitute for
legwork, but Investor/RT helps so much to make the legwork effective . . ."
From a letter to a BMI Sales Manager
" . . . As you well know, your service
is only as good as the software it runs on. I have used a number of different
software vendors over the past 2 1/2 years that I have been a BMI customer and must report
to you that the best value for the money is now clearly Investor/RT from Linn Software.
They score tops from a stability, an ease of use, and a features standpoint .
" . . . I've been using your software
for about 12 hours per day for the last three days! It grows on you. I'm quickly learning
that the database function coupled with scanning is very powerful. I've begun to dabble in
this area already. I am also testing my theories with various indicators by replaying tick
data. I look at the indicators I've set up along with the previous price action and I say,
"That's a buy," or that's "Probably a headfake" while keeping what
actually happened off curtain, if you will. It's a great simulator. I was amazed at how
well I was doing so early. The flexibility of the software makes it possible. I love being
able to resize the indicators and add them at will . . ."
" . . . Your company is great on e-mail
response. A lot of other software companies take days to get back with answers to
questions and then it is often just to suggest I look at 'frequently asked questions on
their website (which, of course, I've already done.). I really appreciate the level
of customer support from Linn Software . . ."
" . . . By the way, my son and I are
new customers, as you no doubt know, and we're really impressed with [Investor/RT]. It is
really quite good. I had been using [a competitors program] for several years, and now
their program seems almost child-like compared to the sophistication [Investor/RT] offers.
Congratulations on a job well done! . . ."
" . . . Thanks again for the fastest
replies in the e-world. Yes, I'm quite pleased with [Investor/RT]. It does all
the things I was doing with [a competitors product], plus quite a bit more.
Actually, the ability to have quote pages for each portfolio makes transferring
to spreadsheets easier than the [competitors product's] process was . . ."
Stocks and Commodities Review of Investor/RT 6.1.5 in Adobe .PDF format