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Linn Software issues a 18 character registration code to each licensed user
of Investor/RT. A license code must be entered in order to activate the
software. Registration is not required to use
the Free Demonstration Version.
To Register Please Use This Procedure
The fastest, easiest, and least error prone registration method is the
One-Step Method. License codes are available for you to retrieve once you
login to www.linnsoft.com/login. Simply
login to the web site, and view the license number below your contact
Click here for
more information or any assistance with the registration process.
When you register using the One-Step Method, Investor/RT creates a text file
of the registration text using the current date in the file name in the form
"License_YYYYMMDD.txt". The text file will be saved in the admin
directory/folder inside the Investor/RT startup folder. These license text
files are not required by Investor/RT to operate; they are saved for your
convenience if you wish to refer to any of your registration setups in the
future. You may delete these files at any time.
We recommend that you use this simple copy/paste method. The File: Register
command examines the clipboard text and verifies that the registration setup
you are attempting to use is compatible with the platform (Windows,
Macintosh OS X, Classic Macintosh) you are using. If the registration code
is for a data service other than the one in use, Investor/RT will ask if you
wish to reconfigure the software for that data service. If you click OK, the
reconfiguration and registration process for the new data service will be
Some Investor/RT users receive email on a computer other than the one on
which Investor/RT is running. If your computers are networked you can easily
save the registration email message as a text file and make that file
accessible to the machine running Investor/RT. You can then use the one-step
If you enjoy the challege of entering arcane 20 character codes by hand,
follow the instructions below to register manually. It is an error prone
process. If you experience any difficulty registering the software, always
try the one-step method before requesting assistance.
Registration may be accomplished manually by following these steps:
1. Choose Setup: Preferences. Registration
2. In the appropriate entry boxes, enter the User Name, the Receiver or
Login ID, the Dial/Data User ID (enter NA if not applicable), and the
Registration Code. Each item must be entered precisely, including spaces and
punctuation characters, in order for the registration to be accepted.
3. Enter your email address.
4. (Optional Step) If the outgoing mail server is unspecified, click Setup
and enter it in the Mail and Internet Setup window. Entering the outgoing
mail server will enable you to send email messages and email alerts from
5. Click the OK button.
If any of the four items entered in step 2 above are correct, a notice will
appear stating that the registration was unsuccessful and why. If
registration is unsuccessful and you have not already tried the recommend
one-step method, then do so before proceeding.
To review the Investor/RT License Agreement, click
When using the manual registration procedure, the four items of information
must be entered precisely. Here are some further guidelines for entering
each of the four items.
User Name Please type in the user name precisely as it is shown in the
registration e-mail message you received. Each letter, space, and
punctuation character must match exactly or you will receive a message
"Invalid user name or receiver id".
20 character Registration code Enter the registration code in blocks of four
characters just as it is shown in the email message. If you received your
registration code by email, you can use cut and paste to transfer the
registration code from your e-mail message into the data entry box. When you
type in the registration code manually, Investor/RT will supply the hyphens
after each block of four characters. Each letter will be capitalized
automatically. Note that Investor/RT registration codes will never contain
the letter I (eye) or the letter O (oh) or the number 0 (zero) with the
exception of the last 4 characters which are typically four zeros (not oh's).
The code will be composed of alphabetic letters, the dollar sign character,
and the digits 1 throught 9. A very common mistake when entering the
registration code is to type in the letter I (eye) or the letter L (el)
instead of the number 1. If you use copy paste to insert your registration
code you will avoid these common errors.
Data Receiver ID or Login id. For DTN Satellite users, this number
identifies the specific data receiver. For DTN.IQ,, myTrack and Quote.com
users, the id specifies your login id. eSignal refers to this as your user
name. For IB users, it is the universal account number (U number) optionally
followed by a DTN Market Access ID. If you are using the end-of-day or
non-streaming edition of Investor/RT, this field should read "NA" since no
continuous streaming data feed is involved.
DTN The DTN "TID" number is displayed on page 3, DTN statistics on the
Spectrum (D7000) display monitor or on the LCD display panel of model D8000
DTN receivers. When entering the TID, do not type the hyphen, just the 8
characters of the TID. DTN TID numbers are composed of the digits 0 thru 9
and the letters A thru F, e.g. FC00D158. DTN D7000 receivers typically begin
with the characters "FF00", while the D8000 units begin with "FC00"
DTN.IQ Enter your DTN.IQ login id. DTN.IQ login ids are typically six digit
eSignal Enter the eSignal user name if applicable.
Dial/Data User ID
All Investor/RT Dial/Data user ids are composed of the letter N followed by
5 digits. An "NA" appears in this box by default. If you have an account
with Dial/Data, input your user id in place of "NA". If not, leave "NA" in
the edit box. If you have a Dial/Data user id with a different first letter
that you acquired for use with some other software product, contact
Dial/Data to have your user id number changed to an "N" number for use with
If you open a Dial/Data account at a later date, send an e-mail message to
firstname.lastname@example.org to request a new 20-character registration code. Be sure
to provide your new Dial/Data user id in the message along with your
Once you have completed the four boxes, click on the "OK" button. The
message "OK (followed by the expiration date)" will indicate a successful
registration. After successful registration a window will appear asking if
you accept the terms of the license agreement.and guiding you through the
rest of the registration process.
If registration is unsuccessful, a message explaining the reason for the
failure will appear in the Registration window, next to the title "Status:".
There are three possible error messages:
1. Invalid Registration Code: This means that the 20-character registration
code itself has been entered incorrectly. Perhaps the letter "L" was
mistakenly entered as the number 1, or something similar. Erase the
registration code and re-enter it carefully. Better yet, use the One Step
Registration method described at the top of this help topic.
2. Invalid name or user id: This means that a mistake was made when entering
either the user name or the receiver id or login id. The 20-character
registration code itself has been entered correctly. Erase the user and
receiver id fields and enter them again carefully letter for letter. All
letters, spaces, and punctuation must exactly match the user name and
receiver id entered in the e-mail message.
3. Registration Code Expired: This means that the expiration date of the
registration code you have entered has passed. Check your computer's clock
to make sure the correct month, day, and year are set.
If you are unable to register the software successfully, send an e-mail to
email@example.com requesting assistance with registration. Include in the
message your name and telephone number, the 20 character registration code
you have entered, the user name, receiver id/login id, and Dial/Data user id
entered. Copy this information using copy and paste it into the e-mail
Click here for more information if your registration was unsuccessful