How to Change Your Subscription

If you have an Investor/RT subscription and wish to change it, login to the site and click on the Subscriptions tab on your account page. To the far right of each subscription, click on Manage Subscription to revise your subscription to add or remove features from Investor/RT. Newly added features will be immediately available to you and your subscription will be revised to start on the day you make the change. You will receive a credit for the current value of your existing subscription that will be subtracted from the periodic price of the new product configuration.

If you would like to remove features you currently have, you will not be billed for the change. You may continue to use these features until the end of your current billing term. Note that you can always add any previously dropped feature back at any time to reverse the change at no charge. Revisions must be made at least 48 hours prior to the next billing day. To view your billing term, click on the Billing tab. This will show the start and ending dates of your current subscription billing period.

After making changes at the web site, use File > License... in Investor/RT to deactivate and then activate your license again to gain access to features added.

Note

By default, all dates and times are displayed according to your timezone setting. To set your timezone, login to the site and click on the Edit tab on your account page.

If you have further questions about Investor/RT licenses, see the helpdesk article License Activation and Subscription Management.

Effective November 1, 2015 Linn Software has adopted a new pricing model. Users with existing subscriptions may continue those subscriptions, no action is required. If you wish to license new optional packages under the new pricing model or revise your subscripton for any reason, follow the instructions above to Manage Subscripton. The revised subscripton will be under the new pricing model.