charts-general

Where is my Toolbar?

At times, toolbars can get turned off. If your preferences are to set to "Floating" rather than one of the "Pin to" positioning options for toolbars, the toolbar may not be visible. If the Main Toolbar is not visible, press Ctrl-T to toggle it on and off. Ctrl-T will also toggle on/off the toolbar for the front window, a chart for example. If your toolbar does not become visible with Ctrl-T, go to Setup → General Setup and choose the "Position" Dropdown Menu in the Object Toolbars section (as shown below).

Why are all Windows Floating?

This article applies to the Windows edition of Investor/RT. The following is not applicable to the Mac OS X Edition. By design, Investor/RT for Windows does not have minimize, maximize, restore buttons on the title bar, only the close button. All windows, charts, quote pages, preferences windows, object manager, etc. are floating windows.

Diagnosing Sluggish Performance

If Investor/RT seems to be running sluggishly, it may be because a particular indicator in some chart is taking an excessive amount of time to calculate. Follow these steps to diagnose further:

Volume Profiling non-Time Based Charts

When applying start and stop times or a specific number of minutes to the Profile Indicator, Investor/RT is using the begin and end times of the bars in the chart to determine when to begin and end the Profile Indicator. On a Time based chart this is easy since each bar tends to start and stop at an even minute interval.

However, when adding a Profile Indicator to a non-time based chart (Volume, Tick, Range or Change bar charts), each bar does not have an even begin and end time and these times are not known until after a bar closes and a new one opens.

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