technical issues (bugs). Report here?

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Brian Phillips
Last seen: 2 years 2 months ago
Joined: 02/28/2021 - 10:10
technical issues (bugs). Report here?

Hi, I'm a new user. I have noticed a few things that keep occurring randomly--not frequently, just occasionally. Each occurs on two different machines. Not sure where to report these, but if this is the right place, here they are:

1. My stock, multi-pane chart (no indicators), with trading DOM activated, seems to get stuck in some kind of loop and become unresponsive. I say loop because the cross-hair on the chart keeps blinking rapidly as though a keyboard key is being held down or something.

2. Sometimes I can't adjust bracket orders (strategy) by dragging them on the DOM. They're just stuck. Most of the time it works, but not all the time.

3. Similarly, sometimes after successfully dragging them, I'm left with a cursors that shows "-4", "-3", "-2" as I move my mouse down the DOM -- as if it still wants to change the position of the bracket order that was already repositioned. I have to close the chart and reopen it to get it to go way.

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