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  1. Send Database to Support

    At some point, you may be asked by our support team to send a copy of your database to us for testing. Use the Restore ... Point from the archives folder to an email to send it to our Support staff. For added convenience, the name of the file includes the time ...

    linnsoft - 04/09/2015 - 20:20

  2. Instrument management overview

    ... Data Retention Settings Introduction This support page introduces the important Investor/RT concepts to be aware of when ... the default settings available in the "Future Type" library of Investor/RT Remark: due to the additional symbol ...

    Eddy - 04/28/2026 - 17:20

  3. Prospective New User FAQ's

    ... interested in accessing our exhaustive technical indicators library, including our unique VWAP, TPO and volume profiling indicators (and ... recommend using it (or any other OS that Microsoft does not support anymore) as this could always alter your PC performance.  Linn ...

    scooke - 07/15/2026 - 11:07

  4. Interactive Brokers Symbol Guide

    ... - TWS data feed configuration is discussed on this support page The instrument setup guide summarizes the other ... VIX.XO NYSE Advancing Issues N/A Video   IINA.Z NYSE Declining Issues N/A ...

    linnsoft - 05/18/2026 - 09:48

  5. Open support ticket

    Forums:  General Support when i sign in to my account and try to send the ticket ...

    gause1618 - 04/09/2020 - 13:03 - 1 comment

  6. 103 - TPO Profile Playback Demonstration

    This video demonstrates how to use the TPO Profile playback feature to quickly jump ...

    linnsoft - 09/09/2025 - 09:06 - 0 comments

  7. Secrets of Success for New Users

    This video covers the ten topics listed below in detail. Watch The Videos Start with the Getting Started Video Find The Right Data Service Learn How to Setup ... Videos Search Linnsoft Forum Support Do Your Homework. Videos Playback ...

    linnsoft - 11/07/2017 - 06:42 - 0 comments

  8. Alerts and Alarms

    ... Alerts for Key Levels on Multiple Symbols (18 min.) This video demonstrates how to setup audible alerts (and logging) for price ... session high or low. Audible Alerts: Follow-Up Video (21 min.) This video is a follow-up to the first Audible Alerts video ...

    linnsoft - 11/30/2014 - 16:06

  9. Investor/RT Tour

    ... 20+ years of Continuous Refinement In this video, learn about the Core Features that make Investor/RT so powerful. ... *, /) and relational comparisons (<, >, >=, <=). A complete library of built-in functions include Minimum, Maximum, Average, Sum, etc. ...

    linnsoft - 03/25/2019 - 18:57

  10. Auto Scan and Transfer to Excel

    This video demonstrates how to run a scan at days end to set the VAH, VAL, previous ... transferred over to an excel spreadsheet via DDE. In this video, the data is limited to day session data and run on symbols that use ...

    linnsoft - 09/19/2025 - 18:29

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