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  1. Message Log

    ... that symbol. Sending Message and Trading logs to Support Sometimes, Investor/RT support may ask you to submit your message log or trading log for diagnosis. ...

    william-linn - 05/24/2026 - 08:41

  2. What's New In Version 13

    ... 13.1 release includes the ChartTradingDom (RTX) and the new support of CQG market data and trade execution features A new RTX SDK is ... Continuum. Consolidated Tape more video Version 13.2.1 of Investor/RT (released on January 18, ...

    linnsoft - 10/22/2026 - 16:20

  3. Custom Price Level Alerts

    This video explains how to create custom price level alerts for one or multiple ... a value in a quotepage, or dragging a line in a chart. This video is useful to get used manipulating reference lines, User Variable (V#), ... to setup and monitor alert levels. Here is another video about setting up alert levels. ...

    linnsoft - 11/03/2026 - 14:23

  4. What is a Chart Periodicity?

    ... Tokens have been added to RTL to support the PNF Periodicity. Scans, signals, and custom indicators operating ... data) Build Renko charts using any box size Full library of over 150 built-in technical indicators to Renko charts, including ...

    linnsoft - 11/03/2025 - 18:15

  5. Mail Preferences

    ... up your mail and internet settings, send a test message to support@linnsoft.com to test the settings. To send a test message, click the ... using the File: Open: Internet Log command. Open a support ticket and attach or paste the log text in the ticket for diagnosis ...

    linnsoft - 11/22/2017 - 03:45

  6. Windows Font Sizes

    ... out of position on preference windows, please open a support ticket and we will work with you to get this resolved SUPPORT general/miscellaneous ...

    scooke - 11/22/2017 - 04:33

  7. What's New In Version 12.4

    ... Release Notes Released January 7, 2016 Video Preview - What's New in Investor/RT 12.4 - Features covered: ... A periodicity named Zig Zag has been added. Watch the video introduction . The magnitude of the periodicity is supplied in ticks. ...

    linnsoft - 03/21/2026 - 09:27

  8. Pivot Point

    ... high, low, close, and open price to generate a pivot, two support levels, and two resistance levels. Because it is generated from daily ... test the second resistance. The same idea holds true for the support levels on a downward cross of the pivot point. Choosing a Pivot ...

    linnsoft - 07/20/2025 - 10:27

  9. Free Trial Tickers and $DEMO

    Forums:  General Support i downloaded the software but it cannot upload any ... a faster reply, I would suggest sending your request to support@linnsoft.com . This will automatically open a ticket that you can view ...

    andrea lorenzini1 - 02/06/2020 - 09:31 - 1 comment

  10. Rithmic Symbol Guide

    ... which are further discussed in the  Sessions 101 support page A typical daily contract volume (as per the end of Sept ... match exactly the name attributed by Rithmic in its symbol library (this is also the case for IBKR, but not for DTN or CQG). ...

    linnsoft - 09/21/2026 - 15:37

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