support

What is Fast Market Mode?

Fast Market Mode is available for extreme market conditions and is rarely needed by Investor/RT users due to efficiency improvements that have been made over time. In certain circumstances, it is possible for an extreme surge in volume to result in the program getting behind on the processing of ticks. During this situation, Fast Market Mode can be turned on in order to allow Investor/RT to quickly catch up. When Fast Market Mode is on, Investor/RT streamlines the reception of certain non-trade information (bid/ask changes).

How do I delete all my symbols except those in two user-defined quotepages.

You can do this manually, by opening the .All Symbols quotepage and deleting the symbols one at a time, by clicking on the ticker symbol in the quotepage and then clicking on the red trash can icon in the quotepage toolbar. You can delete ALL the symbols by clicking on the "Ticker" column heading and then clicking on the red trash can icon on the quotepage toolbar. However, that will remove the symbols from other quotepages as well.

You can create a scan (File > Open > RTL) as shown below:

If you run two copies of IB/TWS, how do you tell Investor/RT which one to connect to when you Start Data?

Each running copy of TWS has a Socket Port number used to communicate with 3rd party applications. Normally TWS is setup to listen for API connections on socket port number 7496. Leave one TWS setup with socket port 7496. Go to the other TWS and use the Configure Menu; Configure-->API-->Socket Port and enter some other port number, e.g 7497. In Investor/RT, use the IB Menu; IB-->Setup and set the Port setting to the socket port number of the TWS to which you wish to connect.

Text Variables (T# Variables)

The RTL language enables user text variables that can hold up to 30 characters of textual information. Each ticker symbol tracked by Investor/RT has its own set of 32 textual values. The RTL token names for these variables are T#1, T#2, ... T#32, analogous to the nomenclature for numeric V# variables. Like V#'s, any T# variable may be displayed in a quotepage and may be included in a quotepage format.

Custom Instruments Setup

Investor/RT allows the user to create Custom Instruments which reflect some arithmetic combination of other instruments. The feature can be used for tracking the spread between two instruments or tracking the value of a basket of Securities, a Portfolio or a Mutual Fund. 

Investor/RT allows the user to setup user-defined instruments which are defined as:

What is the Watermark Indicator?

The Watermark Indicator adds a watermark to the chart background. It can be used to identify the user, his or her organization, or the ticker symbol of the primary instrument in the chart. The watermark appears as semi transparent text overlaying the chart background. The indicator has setups that include: the watermark text to be displayed, the position of the watermark, the font and size of the watermark text, and the opacity of the watermark. Opacity settings of low, medium and high are available.

How would I add a chart button that toggles (adds/removes) a technical indicator with specific preferences?

Here is an example: assume we want to create a button that will toggle Pivot Point indicator lines on and off. First, add the Pivot Point indicator to your chart with the preferred settings. To create a toggle button for any indicator in your chart, right-click on the indicator and choose "Add Button" from the ensuing pop-up menu. The button will then appear in the chart. To test it, click the button and watch the indicator in question disappear and then return as you click.

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