support

Access to Market Breadth Indices and other Statistics like the TICK.Z, TRIN, ADD, VIX, TYX, TNX, PREM etc., are available at an additional cost if you are using DTN IQfeed or ESignal for real time data. To add these to your account, you will have to contact them directly. If you are feeding Investor/RT with a broker feed and using DTN Market Access for historical data, you may notice that these indices are available by downloading them but the data is not flowing in real time.

Dynamic Profiles allow the price action of the market to dictate the duration of a profile. As price continues to trade within a given range, a profile will continue to build. New profiles are only formed once price moves to new levels relative to recent bars.

Below are the market hours for Forex (US/Eastern).

The highest volume / most activity is found during the periods where the markets overlap (seen below). For this reason, these periods are generally considered the best times to trade.

Investor/RT uses DTN premium adjusted continuous contract historical data while other charting products are likely using the raw @ES# continuous contract historical data. The adjusted contract is premium adjusted so that charting of price on front month rollover days is smooth, no discrete gap up that has to do with time premium and little to do with market sentiment. We provide a means to turn off this default behavior in Investor/RT using a configuration variable.

When performing a backtest of a trading system named X, if the Account Balance Chart checkbox is checked in the backtest setup, a chart of the trading system ticker $X is produced. Users who wish to customize the account balance chart in various ways can do so by revising the chart then right-clicking in the chart and issuing the Save As Default Chart command, thereby saving the customized version of the chart as the default for the the ticker $X.

Fast Market Mode is available for extreme market conditions and is rarely needed by Investor/RT users due to efficiency improvements that have been made over time. In certain circumstances, it is possible for an extreme surge in volume to result in the program getting behind on the processing of ticks. During this situation, Fast Market Mode can be turned on in order to allow Investor/RT to quickly catch up. When Fast Market Mode is on, Investor/RT streamlines the reception of certain non-trade information (bid/ask changes).

You can do this manually, by opening the .All Symbols quotepage and deleting the symbols one at a time, by clicking on the ticker symbol in the quotepage and then clicking on the red trash can icon in the quotepage toolbar. You can delete ALL the symbols by clicking on the "Ticker" column heading and then clicking on the red trash can icon on the quotepage toolbar. However, that will remove the symbols from other quotepages as well.

You can create a scan (File > Open > RTL) as shown below:

Each running copy of TWS has a Socket Port number used to communicate with 3rd party applications. Normally TWS is setup to listen for API connections on socket port number 7496. Leave one TWS setup with socket port 7496. Go to the other TWS and use the Configure Menu; Configure-->API-->Socket Port and enter some other port number, e.g 7497. In Investor/RT, use the IB Menu; IB-->Setup and set the Port setting to the socket port number of the TWS to which you wish to connect.

Investor/RT allows the user to create Custom Instruments which reflect some arithmetic combination of other instruments. The feature can be used for tracking the spread between two instruments or tracking the value of a basket of Securities, a Portfolio or a Mutual Fund. 

Investor/RT allows the user to setup user-defined instruments which are defined as:

To enable or disable trading related Annotations, Fill Markers or position lines, go to File > Preferences > Trading > Trading General to adjust: