support

How do I know when new versions of Investor/RT are available?

Visit the  Download Center for the most recent version of Investor/RT.

Setup > Preferences > Mail and Internet has a Check for Updates check box; when checked, Investor/RT will notify you at start up when a new release of the software is available and offer to download it. If you elect to turn off the automatic checking, you can check manually from time to time by choosing Check for Updates from the Investor/RT Help Menu.

I would like to be able to optimize column widths in Portfolios but, I would like to have the preference set for actual data rather than column headings as sometimes the column headings are substantially larger than the data.

This capability has been available in the portfolio for a long time. It was not implemented with an explicit user option in the portfolio preferences however, like it is in the quotepage preferences. When you right-click on any column in a portfolio and choose Optimize Column Widths you get the effect of Size to Show Full Column Title as you have discovered. If you want "Size to Show First Word of Title" then hold down the shift key while making the "Optimize..." menu selection.

What is Presentation Mode?

When Investor/RT is operating in Presentation Mode, certain graphical objects, like candlestick bodies, histograms, custom profiles, and Renko chart boxes, are drawn with a shading effect. While this mode can be more aesthetically pleasing, it is not generally recommended for continuous use. Drawing objects in this mode is more processor intensive. You may want to limit use of this feature to creating screenshots, or when reviewing charts after market hours.

Backfill Automation

Investor/RT automated backfill mode has 2 purposes

  • at startup, it is designed to backfill historical data since the date/time that the data feed was last stopped.  
  • It is also designed to fill in any historical data per symbol (tagged for intraday monitoring) for all trading that has occurred since the last trade recorded in the local database.

Why are all Windows Floating?

By design Investor/RT does not have minimize, maximize, restore buttons on the title bar, only the close button. Multipane charts typically have Minimize, Maximize and restore button available at the top right section of the button pane (see more details below). For other windows type, right-clicking in the title bar usually offers a menu of choices for Minimize, Maximize and Restore actions (with the Alt - keyboard combination also minimizing any selected window). All windows, charts, quote pages, preferences windows, object manager, etc. are floating windows.

Adjusting for Daylight Saving Time

IMPORTANT

If you have run Investor/RT without closing it through the weekend when Daylight Saving Time (DST) changes took place in the US, it is recommended that you exit Investor/RT and start up again.

Symbol Guide

Presentation of the main Investor/RT symbol guide for DTN IQ feed, Rithmic, CQG and Interactive Brokers 

Downloading and Retaining Data

Investor/RT's automatic backfill is designed to keep daily and intra-day historical data up to date automatically without user involvement. Generally speaking, if you track fewer than 100 symbols, all historical data management should simply be done for you; there should not be a need to manually perform data downloading operations.

Users who track many hundreds or thousands of symbols are exceptional cases where a higher degree of user involvement is required to keep your historical data current.

Trading with Investor/RT

Supported Brokerages and Order Routing Systems

Investor/RT can be used with a variety of brokerage order routing systems including Rithmic, CQG or Interactive Brokers.

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